Brand Certified
Lowe's Home Improvement
4.0(1654 reviews)
Certified by Lowe's Home Improvement • Apr 05, 2026
Business Details
1360 North Ashland Avenue, Chicago, IL
60622, United States
Certified by Lowe's Home Improvement • Apr 05, 2026
(773) 269-2560
Certified by Lowe's Home Improvement • Apr 05, 2026
https://www.lowes.com/store/IL-Chicago/3284?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-3284-_-na-_-0-_-0
Certified by Lowe's Home Improvement • Apr 05, 2026
About
Certified by Lowe's Home Improvement • Apr 05, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Chicago, IL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 05, 2026
Hours
Certified by Lowe's Home Improvement • Apr 05, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
4.0
1,654 reviews
5 stars
874
4 stars
356
3 stars
155
2 stars
81
1 star
188
- AYAdem YılmazApr 4, 20261.0I came in with about $90 in coins. A person named Diana was counting them extremely slowly, and when we started talking, she began laughing. She then told us we could leave if we wanted and canceled the transaction while laughing.
- BHBrett von HalleApr 2, 20261.0Terrible beeping in this store for months, save these employees from this hell
- JRJosé RodriguezMar 31, 20265.0Buena atención al cliente te ayudan en todo momento
- SGShawn GarrettMar 29, 20265.0I want to take a moment to recognize Elijah at Lowe’s. Every single time we’ve had the chance to interact with him, he has been nothing short of amazing. His professionalism, attitude, and willingness to go above and beyond truly stand out. It’s rare to consistently encounter someone who not only does their job well, but elevates the entire experience for customers—and Elijah does exactly that. He’s knowledgeable, approachable, and genuinely seems to care. Lowe’s is lucky to have him. He’s an absolute asset to your team. Dude at the self checkout needs to be more like Elijah lol.
- RSRie ShepardMar 19, 20261.0PRINTING IT ON BAGS DOES NOT MAKE IT TRUE. I will never, ever, if it was the last place on earth- which Lowe's seems to think it is- shop here again. Over 24hrs of placing an order, a random delivery person "delivered" my order to a publicly-accessible Entryway. Just like everyone else reports, this is a FAILED service from a failing company. Do not respond, Lowe's. Do not embarrass your company with even more lies and B.S.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, plumbing, tools, and more. They also provide various installation services like appliance installation, flooring, windows, doors, and HVAC installation.
Where is Lowe's Home Improvement located in Chicago?
The store is located at 1360 North Ashland Avenue, Chicago, IL 60622, USA.
What are the store hours for Lowe's Home Improvement in Chicago?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. There are special holiday hours and some days the store is closed.
Can I order products online and pick them up at the Chicago Lowe's store?
Yes, Lowe's offers in-store pickup services. You will receive an email with pickup instructions when your order is ready, and you can pick it up during store hours at the designated pickup area.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts various payment methods including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Is there a customer support email for Lowe's Home Improvement in Chicago?
Yes, you can contact customer service by email at customercare@lowes.com.
Does Lowe's Home Improvement offer any mobile apps for shopping and deals?
Yes, Lowe's has mobile apps available on the Apple App Store and Google Play Store for easy shopping and accessing savings.
What nearby key and locksmith services can customers use when visiting Lowe's?
Customers visiting Lowe's can find nearby key and locksmith services such as Minute Key, minuteKEY, and KeyMe Locksmiths, which could be useful for urgent lock or key needs.
Are there any nearby dining options close to the Chicago Lowe’s store?
Yes, nearby dining options include Little Caesars Pizza and Mott St, offering convenient places to eat before or after shopping at Lowe's.
What nearby banks and financial services are available near Lowe's Home Improvement?
Nearby financial services include Huntington Bank, TCF Bank, and Western Union money transfer services, making it easy for customers to access banking services while shopping.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 05, 2026Yext Knowledge Graph
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