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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours for US Storage Centers in Chicago?
US Storage Centers is open Monday through Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays. Gate access is available daily from 6:00 AM to 10:00 PM.
Where is US Storage Centers located?
The facility is located at 1516 N Orleans Street, Chicago, IL 60610, USA.
What types of payment does US Storage Centers accept?
They accept cash, checks, VISA, Mastercard, cashier's checks, and money orders. Automatic payments are also available.
Do I need to sign a long-term lease to rent a storage unit?
No, US Storage Centers rents on a month-to-month basis without any long-term commitments.
Are locks and moving supplies available at US Storage Centers?
Yes, you can purchase boxes, locks, and moving supplies conveniently at the facility.
How can I reserve or rent a storage unit at US Storage Centers?
You can reserve or rent a storage unit online through their website for a hassle-free experience without any credit card holds.
Are there any items prohibited from storage at US Storage Centers?
Yes, prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility if you have questions about specific items.
What public transit options are nearby US Storage Centers?
The CTA Sedgwick station and Sedgwick train station are nearby, providing convenient public transportation access to the storage facility.
What services and amenities are available near US Storage Centers in Chicago?
Nearby, you’ll find several amenities including Strongbox Self Storage, Chicago Kitchen & Bath, medical services at Cadella Medical Spa and Wellness Center, various restaurants like Bbop Lounge and Lan’s Old Town, and beauty services at Wild Willow Salon.
Where can I park when visiting US Storage Centers?
SP+ Parking is located near the facility, offering convenient parking options during your visit to US Storage Centers.