Business Details
About
Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Tempur-Pedic Flagship Store
2191 North Clybourn Avenue, Chicago, IL
60614, United States
Hours
Reviews
5.0
486 reviews
5 stars
480
4 stars1
3 stars1
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Don, for being knowledgeable, helpful, and patient without being pushy.
Product Knowledge
Staff demonstrated extensive knowledge about products, helping customers find the right mattress and pillows based on their needs.
Shopping Experience
Many reviews highlighted a pleasant and stress-free shopping experience, with staff taking the time to ensure customers were comfortable with their choices.
Store Environment
The store was noted for being clean and well-organized, contributing to a positive shopping atmosphere.
- ALAllison LawlerJan 5, 20265.0Don was incredibly helpful during our mattress search. He was knowledgeable, friendly, and patient while we assessed what mattress would be the best fit. Great product and great sales support.
- JVJaime VargasJan 3, 20265.0Don Simpson was amazing! He helped my partner and I pick out a bed that we will love! He knew his stuff and wasn’t a sales guy and let us pick what we wanted. If you ever go, ask for Don and you will for sure be glad you did!
- RORobert OlivieriJan 3, 20265.0Our sales person DON SIMPSON was amazing! Very knowledgeable been in the game for a long time and had all the answers. Great point of contact - go in and ask for Don! So excited for our new purchase and to sleep at night knowing we worked with Don!
- PCPatty CampagnaDec 29, 20255.0The people who helped us were very nice and knew what they were talking about. They took their time with us and had us try everything to ensure we made the right purchase for our needs. Great service!
- ASAllison StockwellDec 3, 20255.0If you’re contemplating a Tempur-Pedic and you’re in the Chicagoland area, I highly recommend visiting the lovely people at this store. I’d ordered a LuxeBreeze Medium Hybrid from a different vendor but it was too firm, that vendor didn’t have any other models to test, and I needed to figure out which model to exchange it for. I was up front about my agenda when I walked in, and even knowing they wouldn’t be making a sale or commission on me, Don Simpson insisted on helping me through the process. He gave me great personal and professional insights and I believe has been in the industry his entire career, so his experience and knowledge are invaluable given the importance of a great mattress (and the price of mattresses). His colleagues were equally great- super friendly, lots of their own honest insights, and it made me sad I didn’t just start with this store in the first place. I’m actually going back bc I really liked one of the pillows and I’m determined to give them SOME form of business because they really did/do earn it!
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic mattress purchased at the Chicago store?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed furniture and frames commonly available in the U.S. Just ensure your bed frame is flat and solid with adequate center support as per product dimensions.
What delivery and pickup options are available at the Tempur-Pedic Flagship Store in Chicago?
The store offers free White Glove delivery for select mattresses and has in-store pickup available. The TEMPUR-Cloud mattress ships compressed via UPS for convenient home delivery without White Glove setup.
How does the Medium Hybrid mattress feel different compared to the Medium mattress?
Medium Hybrid mattresses combine TEMPUR® Material with an innovative coil system, providing unmatched pressure relief with added bounce and a slightly softer feel due to the TEMPUR-ES™ material compared to standard Medium mattresses.
Does the Chicago Tempur-Pedic Store offer customization for mattresses used in RVs, boats, or other unique spaces?
Yes, customization is available through an authorized partner. Customers should have their custom dimensions ready and can call 888-811-5053 to speak with a Sleep Expert to expedite ordering.
Are replacement mattress covers available at the Tempur-Pedic Chicago location?
Replacement covers can be ordered online for current removable cover models. For older models, store Sleep Guides can assist you in finding the correct cover.
What are the store hours for the Tempur-Pedic Flagship Store in Chicago?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment methods does the Tempur-Pedic Flagship Store in Chicago accept?
They accept American Express, Apple Pay, cash, check, Diners Club, Discover, financing options, Mastercard, and Visa.
Is the Tempur-Pedic Flagship Store in Chicago wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking available for customers.
What nearby dining options are close to the Tempur-Pedic Flagship Store that customers can visit before or after shopping?
Nearby dining options include Rock Wrap & Roll sushi restaurant, Potbelly Sandwich Shop, Beck’s Chicago American restaurant, and Raw II which serves sushi and Thai cuisine, perfect for a meal during your visit.
Are there any nearby services such as banks or convenience stores close to the Tempur-Pedic Flagship Store?
Yes, customers can find a Chase Bank, Chase ATM, a 7-Eleven convenience store, and Western Union money transfer services near the store for their convenience.
What pet-related services are located near the Tempur-Pedic Flagship Store that customers with pets might find useful?
Nearby pet services include Family Pet Animal Hospital, We’re There Pet Care for pet sitting and dog walking, and Citizen Canine Bed & Breakfast for Dogs grooming and boarding services.