Business Details
About
LaundromatDry CleanerSpeed Queen Laundy
Speed Queen Laundry stores are more than just any laundromat. This Chicago location on W Grand Ave is a welcoming spot for the community and was constructed with families in mind.
Details
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
958 reviews
5 stars
802
4 stars
51
3 stars
25
2 stars10
1 star
70
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers consistently praised the laundromat for its cleanliness and well-maintained facilities.
Customer Service
Staff members, particularly Fernanda and Clemente, received numerous compliments for their helpfulness and friendly demeanor.
Pricing Concerns
Some customers expressed frustration over unclear pricing and frequent changes in tariffs.
User Experience
While many appreciated the digital system, some found it challenging to navigate, especially for those not tech-savvy.
- BTBrenda Tapia1 day ago5.0I really love coming to this location clean and the staff are super hopeful and friendly as well. I do recommend more people to go to any speed queen location near you
- AVArmin Vargas3 days ago5.0Excelente atención y muy espacioso, todo limpio siempre. Gracias por la atención de Fernanda y ofrecernos la promoción del bolso con el lavado gratis, totalmente recomendada.
- MCMarleny Covarrubias4 days ago5.0Omg! Today I had an experience!!!! I left my clothes behind thinking that when I was done at the laundromat I didnt leave anything behind and guess what!? I did !!! I left my entire white clothes in the washer!!!!!! .... aahhhhhhhh!! Lmao... Well I called and spoke with a wonderful lady by the name Rosario! I explained my situation and she was such a great help. She told me exactly where my clothes were and the time the closed and time I needed to be here to be able to get my clothes. She was jot allowed to touch the clothes until the end of the day! It was over 8hrs that my clothes had been there.. Over all Rosario was extremely helpful! Thank You! Even the early Lady that works there during the day! I didnt catch her name! She was great too! Very helpful!
- JHJaclyn HartDec 27, 20255.0This was my first time visiting Speed Queen, and overall it was a good experience. The facility was clean, there was ample space to wash and fold clothes, and the staff—especially Clemente—were helpful and welcoming. While I appreciate the digital system, it may be challenging to navigate for customers who are not tech-savvy. Additionally, the pricing is a bit high, and requiring customers to download an app could result in unused funds if they decide not to return.
- DSDiana SeguraDec 25, 20252.0People in this locations is outstanding. However, the tariffs change all the time. For drop off service Tuesday, Wednesday and Thursday have lower tariff. The rest of the days is different Well, that is not true. They change and charge wherever they want. Not clear information and changes all the time I went Thursday and the tariff was even higher than usual. Definitely finding another place
Frequently Asked Questions About Speed Queen Laundry W Grand Ave
How much does it cost to wash/dry?
Our industry leading machines come in different sizes to accommodate the quantity of laundry you plan to wash and dry, and pricing will vary depending on your personal requirements. Customer service representatives are on hand to answer any questions.
What is your one dry guarantee?
"Our state of the art machines are so effective that we guarantee all your laundry will be dried in just ONE DRYER CYCLE with the proper options selected. Pick the right size dryer to accommodate your laundry and if after ONE CYCLE your laundry isn’t dry, simply contact our customer service representative and they will start the same dryer at no extra cost to you*.
*Machines should not be overfilled. Some bulky items excluded from guarantee due to variations in size/material. See store for full details."
What are your hours?
Our store hours vary by location. For your store’s hours, please visit its location page.
How much does your wash, dry, fold drop-off service cost?
"Our wash, dry, fold service is based upon weight, with large items such as comforters, blankets, pillows and sleeping bags based on size.
Pricing may vary by store. Visit our location page for more details."
What are the operating hours of Speed Queen Laundry W Grand Ave?
The store is open 24 hours on Mondays, Saturdays, and Sundays. From Tuesday to Friday, it operates from 6:00 AM to midnight. Holiday hours vary; please check the location page for details.
Does Speed Queen Laundry W Grand Ave offer a wash, dry, and fold drop-off service?
Yes, the store provides a drop-off laundry service where clothes are washed, dried, and folded for you. Pricing is based on weight and varies by location.
What is the One Dry Guarantee at Speed Queen Laundry?
Their state-of-the-art dryers are guaranteed to dry your laundry in one cycle if the proper options are chosen and the machine is not overfilled. If your laundry isn't dry after one cycle, the same dryer will be restarted at no extra cost.
Which payment options are accepted at Speed Queen Laundry W Grand Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Are the facilities at Speed Queen Laundry W Grand Ave wheelchair accessible?
Yes, the store has a wheelchair accessible entrance, ensuring easy access for all customers.
How can I contact Speed Queen Laundry W Grand Ave for customer service?
You can reach them by phone at +1 312-660-3556 or email at SpeedQueenLaundryLLC@gmail.com.
What nearby places can I visit while waiting at Speed Queen Laundry W Grand Ave?
Nearby, you can visit Del Rancho Market for groceries or stop by Conceptos Hair Design for beauty and hair services. These spots provide convenient shopping and pampering options while you wait.
Is there a nearby grocery store if I need to pick up supplies near Speed Queen Laundry W Grand Ave?
Yes, Del Rancho Market, a grocery and convenience store, is close by, making it easy to shop for essentials before or after your laundry visit.
Are there automotive services near Speed Queen Laundry W Grand Ave if I need car repairs or sales?
Yes, several automotive businesses like Baraka Auto Sales, Mi Tierra Motors, and Pep Boys are nearby for car sales, repairs, and parts.
Does Speed Queen Laundry W Grand Ave welcome and support the LGBTQ community?
Yes, the store is an LGBTQ welcoming and transgender safe space.