Brand Certified
Lowe's Home Improvement
4.1(2583 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
8411 South Holland Road, Chicago, IL
60620, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(773) 952-5000
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/IL-Chicago/2301
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Chicago, IL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.1
2,583 reviews
5 stars
1,332
4 stars
647
3 stars
295
2 stars
101
1 star
208
- SFStephaine FowlkesMar 7, 20265.0Too many STALKERS! No thank you, please. 3-8-26/ UPDATE: No stalkers at all. Much better today.
- PPPatrialla PayneMar 2, 20261.0The manager Kevin needs and attitude adjust the way he speaks to his customers and also his employees. They seem to be afraid of him and he towers over them like some sort of monster. Lowe’s needs to address this immediately
- VVVJMFeb 15, 20265.0There were some issues and a long delay with a specialized pick up order I made, but the manager Carlos and his team did take care of it as quickly as they could and were very helpful thereafter. I will come back here for my future home improvement/project needs 😊
- RHRochelle C HFeb 4, 20265.0Very helpful associates. The store is always neat and well stocked. So much nicer than the HD store nearby.
- CWCarolyn WilliamsonFeb 3, 20265.0After leaving Home Depot unsatisfied, my husband and I shopped for a bathroom vanity at the Lowe's Chatham location. As always, Lowe's associates greeted us and asked if we needed assistance. Retasha (Ratasha on business card) was particularly friendly, asking us twice if we needed help. She had a perky demeanor, assuring us that she could find the color and length that we wanted, via her computer. She did it! She also pointed us to an area with mirrors on sale, where we found one that matched our decor. We are so pleased! Retasha is an example of a personable and well-trained associate, who represents Lowe's at the highest level! We will look for her each time we shop at Lowe's!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Chicago, IL?
You can find a wide range of quality hardware products and construction needs including paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, and bathroom storage.
What are the store hours for Lowe's Home Improvement in Chicago?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, Sunday from 8:00 AM to 8:00 PM, with holiday hours varying on specific dates.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to its customers.
How do I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What payment methods are accepted at Lowe's?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's provide installation services for their products?
Yes, Lowe's offers various installation services including for appliances, flooring, cabinets, doors, lighting, smart home devices, and more.
Are there recycling options available at Lowe's for electronics and batteries?
Yes, Lowe's provides recycling services for electronics and batteries among other items like light bulbs.
How can I get tax-exempt status for purchases at Lowe's?
You can apply for a tax-exempt account by visiting the customer service desk in-store.
What nearby entertainment options are there around Lowe's Home Improvement?
Nearby you can visit cinemas such as ICE Theaters Chatham 210 West 87th, Chatham 14 Theaters, and Studio Movie Grill for a movie before or after your Lowe's visit.
Where can I find propane exchange services near Lowe's Home Improvement?
Blue Rhino Propane Exchange is located nearby and offers propane refills which can be convenient if you shop for grills or outdoor equipment at Lowe's.
Are there nearby fitness and wellness centers around Lowe's in Chicago?
Yes, Planet Fitness and SEVA Beauty spa are nearby, offering gym facilities and beauty services respectively, which you can visit when shopping or after completing your DIY projects at Lowe's.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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