Brand Certified
Extra Space Storage
4.9(880 reviews)
Certified by Extra Space Storage • Feb 22, 2026
Business Details
5366 N Northwest Hwy, Chicago, IL
60630, United States
Certified by Extra Space Storage • Feb 22, 2026
(773) 775-7222
Certified by Extra Space Storage • Feb 22, 2026
https://www.extraspace.com/storage/facilities/us/illinois/chicago/1000000163/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Feb 22, 2026
About
Certified by Extra Space Storage • Feb 22, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 5366 N Northwest Hwy in Chicago, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, covered loading bay, drive-in building, non climate controlled units available, parking spaces, elevator access, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Feb 22, 2026
Hours
Certified by Extra Space Storage • Feb 22, 2026
Reviews
4.9
880 reviews
5 stars
840
4 stars
18
3 stars7
2 stars0
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Lisa received numerous accolades for her exceptional customer service, being described as helpful, friendly, and knowledgeable.
Facility Cleanliness
The facility is generally reported as clean and well-maintained, although there were some complaints about dust and restroom accessibility.
Pricing Concerns
Several customers expressed dissatisfaction with sudden price increases and perceived misleading pricing practices.
Staff Professionalism
The staff, including Lisa and Bianca, were frequently noted for their professionalism and attentiveness, contributing to a positive customer experience.
- GMGabriela McVeyFeb 13, 20265.0Lisa was very helpful as she walked me through my storage options. She found me a great deal on a 10x15 climate controlled unit close to the elevator so that the movers would have easy access. She answered all my questions. I would highly recommend working with Extra Space Storage — their customer service is always on point!
- EAEagletecs AdminFeb 6, 20265.0Lisa was very courteous and great to work with resolving the issues with access.
- LCleslie carranzaJan 17, 20265.0Lisa was the best she was very helpful
- TSTammy SciortinoJan 9, 20265.0Shoshe and Lisa- Thank you for walking me through the process! Very informative and knowledgeable about the process. Clean facility.
- MAMiguel AngelJan 3, 20265.0Good service helped with my storage needs . Will recommend to friends . Thanks Soshe
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents near Jefferson Park and surrounding communities, including Forest Glen, Union Ridge, and Norwood Park.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of W. Foster Ave. and N. Northwest Hwy.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the gate access hours at Extra Space Storage in Chicago?
The gate is accessible daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located in Chicago?
Extra Space Storage is located at 5366 N Northwest Hwy, Chicago, IL 60630.
Does Extra Space Storage offer climate-controlled storage units?
Yes, they offer climate-controlled storage units for temperature-sensitive items, along with standard units that do not have climate control.
Can I store my vehicle at Extra Space Storage?
Yes, the facility provides car storage options including indoor, outdoor, and covered vehicle storage spaces.
Are moving and packing supplies available at Extra Space Storage?
Yes, you can purchase a variety of moving and packing supplies like boxes at the facility and through their online store.
What forms of payment does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
How do the office hours differ from the gate hours at Extra Space Storage?
Office hours are when the store manager is available to assist you, while gate hours define when you can access your storage unit. Both are from 6:00 AM to 10:00 PM.
What nearby public transit option can help customers reach Extra Space Storage?
The Gladstone Park station is nearby, providing convenient train access for customers visiting the facility.
What recreational spot is close to Extra Space Storage for customers to visit?
Chicago Park District is close by; customers can enjoy park amenities before or after their visit to the storage facility.
Are there any nearby automotive service businesses customers might find useful before or after storage visits?
Yes, C & A Auto Body and AutoZone are nearby for automotive repairs and parts, which could be convenient for customers storing vehicle-related items.
Brand Certified Facts from Extra Space Storage
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Certified February 22, 2026Yext Knowledge Graph
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