Extra Space Storage

4.9
1337 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1040 E 87th St in Chicago, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, alarmed units, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, personal access hour, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1040 E 87th St, Chicago, IL
60619, United States

Hours

Reviews

4.9
1,337 reviews
5 stars
1,295
4 stars
19
3 stars
10
2 stars
4
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Dominique and other staff members received high praise for their helpfulness, professionalism, and friendliness, making the customer experience smooth and enjoyable.

Cleanliness

The facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive overall impression.

Accessibility

Customers appreciated the ease of the rental process and the availability of staff to assist with questions and concerns.

Communication

Many reviews highlighted the staff's ability to explain processes clearly and provide guidance, enhancing customer understanding and satisfaction.
  • SW
    Shannon Walker
    3 days ago
    5.0
    Great customer service very polite Dominique is so awesome thank you much
  • DT
    Devin Toliver
    Dec 17, 2025
    5.0
    LOVE this location!! Ms. Sullivan is SO hospitable and knowledgeable! I had such a quick and easy experience. 10 outta 10 highly recommend!
  • SF
    Sabrina Flanagan
    Dec 16, 2025
    5.0
    Great service … will definitely be back if needed
  • M5
    MiyaJoi 57
    Dec 6, 2025
    5.0
    Dominique made my move bearable and was very professional and thoughtful. She showed me the unit before renting it to me and I appreciate that. Simba was also helpful by making sure my unit was clean and had a lock in it. Moving is HIGHLY STRESSFUL but working with professionals like Dominique & Simba made it smooth. Will refer my moving friends and family.
  • TH
    Trina High
    Dec 5, 2025
    1.0
    UPDATE: I take it back!...We fell behind on our fees, so I attempted to make a partial payment, but the manager, Dominique, told me that since it's less than the full payment, I have to come into the office and fill out some paperwork. I advised that I am in another state, so I cannot do that. Dominique said the partial payment won't stop the scheduled auction, to which I noted that I am aware, so I was going to catch up by making payments as I can, i.e. today and on the dates of my next two paychecks. Dominique said "There's nothing I can do"! Driving from Mississippi back to Illinois to sign some paperwork is not going to happen. I would think that the "paperwork" that needs signed could be emailed or something, seeing as it's 2025, not 1925. In fact, it seems to me that Dominique is trying to make it harder to pay, thereby leading to the auction scheduled for February! ------------------------------------------------------------------------------------------------------- We went to this particular facility because the unit across the street that we'd rented turned out to be too small, so we wanted to upgrade. Dominique was so so helpful and gracious when we explained our situation, and she went above and beyond. The other staff were also so friendly and helpful. In addition, the facility was - is! - clean and situated in a great location. I don't often leave reviews, but I just had to shout-out Extra Space Storage; they've been indispensable!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.