Extra Space Storage

4.9
260 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2850 N Ashland Ave in Chicago, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, covered parking, deliveries accepted, parking spaces, elevator access, security access to your floor only, drive up climate controlled units, heated loading bay, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2850 N Ashland Ave, Chicago, IL
60657, United States

Hours

Reviews

4.9
260 reviews
5 stars
249
4 stars
3
3 stars
2
2 stars
1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Ana and Brian received numerous commendations for their helpfulness and professionalism, significantly enhancing the customer experience.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive impression among customers.

Pricing Concerns

Several customers expressed dissatisfaction with frequent price increases, indicating a trend of rising costs that may deter future rentals.

Overall Experience

Most reviews reflect a positive overall experience, with many customers recommending the facility for its ease of use and supportive staff.
  • FL
    Fabrizio Lenoir
    2 days ago
    5.0
    These guys are always available when needed and keep the place nice and clean. Anna is my go-to at ESS on Ashland. Five stars
  • JH
    Jen Hanna
    6 days ago
    5.0
    Super friendly and helpful people! Store your stuff here. Very clean 👏
  • JB
    Jeff Braun
    Dec 30, 2025
    5.0
    Rented one of their larger units earlier this year. The facility is very clean and well-maintained. They have plenty of carts available. And the staff is exceptionally helpful and pleasant!
  • CN
    Connor Nystuen
    Dec 13, 2025
    1.0
    They have slowly increased the price of my storage until almost $100 a month just this year (just this past month is jumped $56). No communication when the price is going to be increased either.
  • CW
    Corey Walz
    Dec 10, 2025
    5.0
    Building and units are in incredible condition. Very secure building requiring codes to get into the building and again to get to your floor. Ana in the office went above and beyond to be helpful. Best storage facility i have been in while living in Chicago.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.