Extra Space Storage

4.9
240 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 2850 N Ashland Ave in Chicago, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, covered parking, deliveries accepted, parking spaces, elevator access, security access to your floor only, drive up climate controlled units, heated loading bay, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2850 N Ashland Ave, Chicago, IL
60657, United States

Hours

Reviews

4.9
240 reviews
5 stars
231
4 stars
2
3 stars
2
2 stars
1
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Ana and Brian received high praise for their friendly, helpful, and attentive service, making the rental process easy and stress-free.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with frequent and significant price increases, leading to concerns about transparency and value.

Accessibility

Customers appreciated the convenient access to the facility, including easy loading and unloading options.

Overall Experience

Most reviews reflect a positive overall experience, with many customers recommending the facility for its excellent service and clean environment.
  • KK
    Kyler L (Kyler)
    3 days ago
    4.0
    Very helpful staff. Very clean new facility. Minus one star because the bathrooms were locked while the office is closed so I had to pee on the floor by my unit. Just kidding. I went outside like a normal human being too pee.
  • NR
    Natalie J. Reyes
    6 days ago
    5.0
    I hadn't rented storage space in years and was really impressed by how well organized and clean the Extra Space Storage facility was run! The staff has been extremely helpful and kind over the phone and in person. There are a couple of inconsistencies that can occur if you arrange a unit online, but, like I mentioned, staff is great about smoothing things out for you.
  • DT
    DeAndre Tomlinson
    Nov 15, 2025
    5.0
    Clean and efficient storage - would use this location again
  • CH
    Colleen Houck
    Nov 3, 2025
    5.0
    Awesome storage unit! Easy to access your unit, great employees, and clean
  • MF
    Michaela Ferowich
    Nov 3, 2025
    5.0
    This place is the BEST! Not only is the facility so clean, spacious but it’s easily located off Ashland with large places to drop off/pick up your stuff. I feel that my property is safe here and that is so important when picking a storage unit. Most of all is the customer service managers on location; Brian and Ana are top notch and provide white glove service. They are kind and respectful and so knowledgeable. If I could give them 100 stars - I would. They make the experience 10x better. Thank you Brian and Ana for all you do for your customers, like me. Come here for all your storage needs!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.