Extra Space Storage

4.9
1080 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 1030 W North Ave in Chicago, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered drive isles, covered parking, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, drive up climate controlled units, vehicles are allowed in drive-up units, commercial tenants, office space available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
1030 W North Ave, Chicago, IL
60642, United States

Hours

Reviews

4.9
1,080 reviews
5 stars
1,028
4 stars
15
3 stars
1
2 stars
8
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Alejandra and Arnold.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive storage experience.

Pricing Issues

Several reviews noted significant and unexpected price increases after the initial rental period, leading to dissatisfaction among long-term customers.

Access Challenges

Customers reported difficulties with access, particularly regarding the limited number of elevators and loading docks, which can complicate move-in and move-out processes.
  • SB
    susan baldwin
    3 days ago
    5.0
    Frank Benach was excellent! Very helpful and nice to work with!
  • WL
    will lesperance
    6 days ago
    5.0
    I wanted to take a moment to share my positive experience with your services. From the start, I found the process smooth and efficient. Arnold was especially helpful in setting up the storage process, making everything much easier for me. Thanks to his assistance and your overall quality of service, I am very happy with my experience so far. I feel confident recommending your services to others
  • DR
    DANNY ROBERTSON
    Jan 3, 2026
    5.0
    Outstanding customer service and dealings with staff. Able to resolve a minor issue effectively and efficiently. Great start to a long term relationship.
  • RJ
    ryan johnson
    Dec 28, 2025
    1.0
    Pricing is very misleading! They doubled my rate after 3mths, even though I thought I signed a one year agreement. I was planning to stay for at least a couple years, but they punish long term customers with huge rate increases. It's similar to cable company's where they hope you don't notice and just keep paying. They basically force you to relocate to another unit or another company in order to keep a fair rate. I also purchased a 1st floor unit, but when I got there it was a 3rd floor drive up. This was just a lie, or very misleading at best
  • JB
    Justin Bartels
    Dec 15, 2025
    5.0
    Working with the customer service staff at the 1030 W North Ave, Chicago location was fantastic. They were very helpful and did a great job getting my wife and I set up.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.