Store your belongings at Extra Space Storage on 1205 W Jackson Blvd in Chicago, IL today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, heated loading bay, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Customers consistently praised the staff, particularly Dominique and Ivette, for their exceptional friendliness, professionalism, and helpfulness.
Cleanliness
The facility is frequently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.
Accessibility
Many reviews highlight the easy access to the facility, including convenient parking and loading options.
Facility Issues
Some customers reported ongoing issues with the freight elevator being out of service, which caused inconvenience during loading and unloading.
EP
Emma P
Jan 5, 2026
5.0
⭐️⭐️⭐️⭐️⭐️
Dominique and Frank are truly outstanding. They made what could have been a very stressful transition feel easy and manageable. Both were consistently helpful, flexible, and genuinely kind while we figured out which storage option worked best for us.
Dominique went above and beyond—she gave us flexibility when we realized we no longer needed the larger unit, personally checked units on site when I couldn’t be there, and called back to confirm details. Frank was equally great, showing us multiple units around the property and giving us the freedom to choose what made the most sense.
We were transitioning from a 10x20 to a 10x10 and, with their help, made it work and got the entire move done in just a couple of days. Overall, they are a fantastic team—professional, accommodating, and very chill. Excellent customer service all around. Highly recommend this location because of the two of them.
JD
jennifer diprova
Jan 3, 2026
5.0
Frank was super helpful, showed me several units, and gave me a good deal. Thank you for your great customer service!
CO
Cm Oz
Jan 3, 2026
5.0
Long-term tenant finally finds help after years of inconsistency
I have had a storage unit at the Jackson location for nearly five years, and it has been a rocky experience. In the past, I've dealt with unauthorized account access and unapproved charges to my card on file. The management felt absentee, and the front desk staff often lacked the professional maturity needed for good customer service.
However, things changed when I spoke with Frank. As a Military Police officer currently recovering from a gunshot wound to the leg, I’ve faced some recent challenges. Frank handled my situation like an adult. He was understanding, professional, and helped me work out a payment plan that was actually attainable. It’s a relief to finally communicate with someone competent. Thank you, Frank, for your help and for making this process easier during a difficult time.
Thank you for your help again Frank
Ms Oz
CB
Charlie Biederman
Dec 30, 2025
5.0
Dominique was great in helping me quickly and following up.
CA
Chicago Stallions Admin
Dec 20, 2025
5.0
Frank Benach of Extra Space Storage at 1205 W. Jackson blvd, was super helpful in getting us the proper storage space for our gear. I mistakenly booked a locker unit and he worked with us to find a proper walk-in unit. He was very friendly, professional, accommodating and knowledgeable. He made the whole experience very easy! Another staff member, Karl, was courteous and friendly when he followed up on our booking. This location is clean and has a great staff. A great find in the west loop!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Chicago residents near West Loop, Near West Side, University Village/Little Italy, East Pilsen, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of W Jackson Blvd and S Racine Ave.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to University of Illinois at Chicago.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible from 6:00 AM to 10:00 PM every day of the week.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including climate-controlled and standard units, with options for vehicle storage and indoor units.
Can I buy moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies both online and at their local facilities.
How can I determine the right size storage unit for my needs?
Use the Storage Unit Size Guide provided by Extra Space Storage to estimate how many boxes and items you can fit in each unit size.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Where is Extra Space Storage located in Chicago?
It is located at 1205 W Jackson Blvd, Chicago, IL 60607, near the corner of W Jackson Blvd and S Racine Ave.
Is there an on-site manager at Extra Space Storage?
Yes, there is a manager living on site to assist with your storage needs.
What are some nearby places of interest around Extra Space Storage?
Nearby places include Design B&B (graphic and printing services), BrightPath West Loop (day care), Life Storage (another storage facility), and George Lauterer (a tobacco and gift shop).
How can nearby gyms benefit me if I store at Extra Space Storage?
Gyms like Exercise Life Inc., Pow Gym, and Parisi Speed School Chicago are nearby, so you can easily combine your storage visit with a workout or fitness class.
Can I visit local attractions near Extra Space Storage before or after using the facility?
Yes, attractions like Union Park Lounge and Electric Garden Chicago are close by, offering enjoyable spots to visit when in the area.