Extra Space Storage

4.9
825 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1840 N Clybourn Ave in Chicago, IL today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, covered parking, deliveries accepted, drive-in building, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, heated loading bay, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1840 N Clybourn Ave, Chicago, IL
60614, United States

Hours

Reviews

4.9
825 reviews
5 stars
810
4 stars
5
3 stars
0
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Joy and Marcus, for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility received high marks for being clean, well-lit, and well-maintained.

Pricing Issues

Several customers expressed dissatisfaction with unexpected price increases and lack of clear communication regarding these changes.

Overall Experience

Many reviews highlighted positive experiences, with customers recommending the facility for its excellent service and supportive staff.
  • MR
    Mike Regent
    6 days ago
    1.0
    WARNING: THIS COMPANY ISSUES RATE INCREASES IN EXCESS OF 90% WITH 30 DAYS NOTICE, EVEN FOR CONTRACTS THAT ARE LESS THAN A FEW MONTHS OLD. The initial rate on my 5x7 unit was $92. Four months later, it was increased to $181 (a 97% increase). Increases like this have happened multiple times since Extra Space Storage acquired this busines, and it is completely outrageous. You should avoid using this facility or any of the Extra Space Storage facilities. If this has happened to you, I encourage you to send an email to State Senator Feigenholtz or State Representative Croke (both representing the district of this location) to voice your complaint.
  • SM
    Sarah Miksa
    Dec 31, 2025
    5.0
    Marcus was super friendly and helpful!
  • BN
    barak nonon
    Dec 8, 2025
    1.0
    Think twice before renting here. My storage rent was raised twice in one year without clear notice — from $78 to $178, and now an unbelievable $259. I’ve used storage units in several states, including here, and I’ve never experienced increases like this. When I contacted them about the price change, I was told they had “sent a postcard.” And honestly — which business in 2025 notifies customers of a major rent increase by postcard instead of email or text? We are in freaking 2025. In my opinion, this is not good business practice and feels abusive toward customers, as these increases are outrages! Based on my experience, this company comes across as extremely greedy and non-transparent. If you expect fair treatment and modern communication, I strongly suggest looking elsewhere.
  • CP
    Carla L Pinto
    Dec 6, 2025
    5.0
    Joy did a great job in navigating the extra storage site. She was friendly and very helpful. Greatly recommended.
  • SP
    Summer Plesko
    Dec 6, 2025
    5.0
    I’ve been storing belongings here for over a year and I’m very happy with my experience. The facility is very clean, well-lit, and they play fun music! Very grateful for Joy’s amazing customer service as the manager of this facility.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.