Store your belongings at Extra Space Storage on 4701 N Ravenswood Ave in Chicago, IL today! Our large selection of storage units, drive up access, climate controlled units, exceptional security, ADA compliant, covered loading bay, multiple entrance/exit gates, parking spaces, elevator access, heated loading bay, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Eddie and Rena received numerous positive mentions for their helpfulness, professionalism, and friendliness, contributing to a great customer experience.
Facility Quality
The storage facility is consistently described as clean, secure, and well-maintained, with easy access and good amenities.
Pricing Concerns
Several customers expressed dissatisfaction with frequent and significant rate increases, labeling the practices as predatory.
Overall Experience
While many reviews highlight positive experiences, there are notable complaints about hidden fees and customer service issues after initial sign-up.
GG
Gege
Feb 7, 2026
5.0
Eddie was so kind and answered every question I had! Exceptional customer service from him, he really cares about everyone he interacts with.
GR
giovanni rodriguez
Feb 6, 2026
5.0
It was a great experience. Eddie Macias was very informative.
JS
Josue Silva
Feb 5, 2026
5.0
Had such a great experience with Eddie. Would recommend him.
CP
CJ Puga
Feb 2, 2026
5.0
Eddie was very helpful with the entire process! Extremely kind and very professional
JF
Jeff Feazell
Jan 21, 2026
1.0
Predatory. They raised my rate by $80 after 3 months and then tried to tell me I agreed to a "promotional rate". Total lie... my contract says nothing of the sort.
The site manager told me they get a lot of calls like this one. Huh. I wonder why. Stay away.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Chicago, Lincolnwood, Evanston, Park Ridge, Franklin Park, Oak Park, Des Plaines, and more!
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of N Ravenswood Ave and W Leland Ave.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a large selection of storage units including drive-up access units, climate-controlled units, and indoor storage units.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, Extra Space Storage sells moving and packing supplies both online and at local facilities.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are moving carts or dollies provided at the facility?
Yes, push carts are available at most facilities with indoor storage units and hallways. The facility manager can assist you in obtaining one.
Where is Extra Space Storage located?
Extra Space Storage is located at 4701 N Ravenswood Ave, Chicago, IL 60640, near the intersection of N Ravenswood Ave and W Leland Ave.
What nearby attractions can I visit before or after using Extra Space Storage?
Nearby attractions include The Raven Room comedy club and bar, Cultivate by Forbidden Root brewery and restaurant, and Vin312 Winery for wine lovers.
Are there fitness centers close to Extra Space Storage where I can work out?
Yes, The Hive dance school and gym as well as Urban Athlete, a gym and yoga studio, are nearby if you want to exercise before or after your visit.
Is there professional or community support near Extra Space Storage?
Yes, nearby there is the Night Ministry offering community services and Jewish Council On Urban Affairs providing corporate office services.
Does Extra Space Storage offer online reservation and discounts?
Yes, you can reserve storage units online and get up to 40% off when you rent online today.
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