Extra Space Storage

4.9
398 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 4701 N Ravenswood Ave in Chicago, IL today! Our large selection of storage units, drive up access, climate controlled units, exceptional security, ADA compliant, covered loading bay, multiple entrance/exit gates, parking spaces, elevator access, heated loading bay, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
4701 N Ravenswood Ave, Chicago, IL
60640, United States

Hours

Reviews

4.9
398 reviews
5 stars
379
4 stars
6
3 stars
2
2 stars
3
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Eddie and Rena, received high praise for their helpfulness, friendliness, and professionalism, making the storage experience smooth and stress-free.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with frequent and significant price increases, indicating a potential issue with pricing transparency and customer retention.

Convenience

Customers appreciated the convenient location and easy access to their storage units, along with the availability of helpful amenities.
  • BM
    Beka Marhoefer
    6 days ago
    5.0
    I just rented this weekend, super easy process and easeful pick up the code. Super happy compared to other storage experiences.
  • DC
    Dominic Cordilla
    6 days ago
    1.0
    DO NOT USE THIS COMPANY. I am here to warn other people and add to the complaints of their predatory practices. My rate has increased 3x in nine months and there’s no cap. So if you wait long enough, you can rent a whole apartment to store your stuff at a lower cost. When you come in to inquire about the increases, they will tell you rudely that it was in your lease agreement and that it's your fault for not catching that minor detail. Do not be fooled by the positive reviews. These are based on your initial sign up, when the staff are nice and friendly. They will ask you to write a review immediately after and then clearly do not care when you have problem.
  • SP
    Sarah Perret-Goluboff
    Dec 27, 2025
    5.0
    The assistant manager, Eddie Macias, was so helpful and lovely to work with. They made what could have been a stressful situation very easy and enabled me to keep my unit with Extra Storage. Thank you, Eddie!
  • JM
    Justy Marcoviche-Garnett
    Dec 13, 2025
    5.0
    Rena made everything so easy and comfortable. I am very appreciative for the level of service of this location. Can’t recommend enough! Thank you Rena!!!
  • MH
    Matthew Horrocks
    Dec 1, 2025
    5.0
    I have had a very positive experience so far. I needed the unit for extra items during a move that just needed to be out of the way . It's in a convenient location and I love that they have a car bay to unload the car. Eddie the manager was super welcoming and gave me a five star tour and I felt very comfortable accessing after his tour. Thanks so much

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.