Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 615 S Wabash Ave in Chicago, IL today! Our large selection of storage units, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, heated loading bay, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
455 reviews
5 stars
429
4 stars6
3 stars3
2 stars5
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Rakeya, Jafet, and Yareli, received high praise for their helpfulness, friendliness, and professionalism.
Facility Condition
The storage facility is generally clean and well-lit, but there are ongoing issues with elevator malfunctions and maintenance that have frustrated some customers.
Accessibility
Customers appreciate the easy access to the facility and the convenience of the location, although some reported issues with entry codes and locked doors.
Pricing Concerns
Several reviews mentioned unexpected price increases and concerns about deceptive pricing practices, leading to dissatisfaction among some customers.
Overall Experience
Many customers expressed a strong recommendation for the facility due to the positive experiences with staff and the overall service provided.
- TTTJNov 14, 20255.0I had a great experience here. The staff was consistently professional, informed, easygoing, service driven, and friendly. My move to the neighborhood was rocky, but seeing their friendly faces every day made life a little easier. I give them stellar marks. Thank you for your service.
- JRJennifer RosenstielNov 13, 20255.0Rakia was very helpful and friendly. I called about a billing issue and she took care of it quickly. Highly recommend working with her!!
- DDDzyreMakaylaNov 11, 20255.0Amazing customer service! I lost my key and Jafet did an amazing job with making sure he cut my old lock and help me with the next steps! Awesome team members.
- DGDonna G.Nov 11, 20255.0We never feel unsafe when here. Well maintained. Always clean and staff is on duty.
- CHClinee HNov 10, 20255.0My experience was wonderful, especially during a stressful move. Rekeya was knowledgeable about what I needed and took the time to listen to me as I was very frustrated. Thanks for the help!!!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Chicago residents near Downtown Chicago, West Loop, New Eastside, River North, Chinatown, East Pilsen, Columbia College, DePaul University, MacCormac College, and more!
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of S Wabash Ave and E Harrison St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage in Chicago?
Extra Space Storage on 615 S Wabash Ave in Chicago is accessible daily from 6:00 AM to 10:00 PM.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a large selection of storage units including drive-up access units and climate-controlled units to meet various storage needs.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage offers moving and packing supplies and boxes available for purchase online and at the facility.
How can I determine the right storage unit size at Extra Space Storage?
You can use Extra Space Storage's helpful Storage Unit Size Guide to estimate how many items your storage unit can hold and find the best size for you.
What payment options does Extra Space Storage accept?
Extra Space Storage accepts various payment methods including American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there any special amenities or security features at Extra Space Storage?
The facility features electronic gate access, on-site resident manager, exceptional security, ADA compliance, covered drive aisles, and individual floor access for added convenience and safety.
Is Extra Space Storage located near any public transportation or parking facilities?
Yes, Park 1 Corp parking is nearby, which can be convenient for customers driving to Extra Space Storage at 615 S Wabash Ave in Chicago.
What are some nearby dining options for customers visiting Extra Space Storage?
Nearby dining options include Thai Spoon and Sushi, Tamarind (sushi restaurant), Subway, Himalayan Restaurant, Dunkin', Harold's Chicken Shack, KFC, Luna Cafe Restaurant, Lao Sze Chuan, and pitabelly for Mediterranean cuisine.
Are there any cultural or educational attractions near Extra Space Storage?
Yes, customers can visit nearby cultural and educational sites such as Columbia College Chicago, ShopColumbia (art gallery and jewelry store), Hokin Lecture Hall, The Hokin art gallery, Art and Design at Columbia College, and Archives and Special Collections at Columbia College Chicago.
How can customers make a reservation or get more information about Extra Space Storage?
Customers can reserve a storage unit or find more information by visiting Extra Space Storage's website at https://www.extraspace.com/storage/facilities/us/illinois/chicago/7884/ or by calling +1 312-662-1946.