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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 615 S Wabash Ave in Chicago, IL today! Our large selection of storage units, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, heated loading bay, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
468 reviews
5 stars
442
4 stars6
3 stars3
2 stars5
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Rakeya, Jafet, and Yareli, received high praise for their friendliness, helpfulness, and professionalism, contributing to a positive customer experience.
Facility Condition
The facility is generally reported as clean and well-maintained, although there are concerns about inconsistent cleanliness and maintenance issues, particularly with elevators.
Pricing
Customers appreciate the affordability and competitive pricing of the storage units, although some expressed concerns about unexpected rate increases.
Accessibility Issues
Several reviews highlighted problems with access, particularly related to malfunctioning elevators and issues with entry codes, leading to frustration for customers.
- EVE V1 day ago5.0Rakeya Washington is great. She was really helpful in outlining all the options to get us setup with storage, and helped us find the best price point and storage option for our needs. She also helped us a great deal when moving our things in initially. Excellent service!
- DBDanielle BrownJan 2, 20265.0Rakeya was very helpful and attentive to my needs while looking to transfer to a smaller unit. A1 customer service!
- TRToccara RossJan 2, 20265.0We have used Extra Storage for years and felt it best to use it while in chicago! The wabash location is top tier! Rakeya took EXTRA care of us and made our transition easy! She was great to work with and we will be using extra storage as a first choice in the future as well!
- MNMonish NaiduDec 29, 20255.0I had a great experience with Extra Space Storage thanks to Rakeya, Jaret, and Clareli. Jaret was super helpful over the phone. He answered all my questions and made the process feel easy before I even arrived. When I came in person, Rakeya went above and beyond. She took the time to make sure I was getting the right storage unit for my needs, walked me through the facility, and explained everything clearly so I felt confident in my decision. She was friendly, patient, and genuinely wanted to help. Overall, the team was professional, knowledgeable, and welcoming. The facility was clean and well-organized, and the customer service really stood out. Highly recommend working with this location if you’re looking for a smooth, stress-free storage experience!
- ABAndrew BensonDec 16, 20255.0Ivette was AMAZING helping me get setup. Best rates in the city. No box truck entry, but there's gate coded roll up doors for security and coded elevators to multiple floors of units.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Chicago residents near Downtown Chicago, West Loop, New Eastside, River North, Chinatown, East Pilsen, Columbia College, DePaul University, MacCormac College, and more!
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of S Wabash Ave and E Harrison St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage in Chicago?
Extra Space Storage on 615 S Wabash Ave in Chicago is accessible daily from 6:00 AM to 10:00 PM.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a large selection of storage units including drive-up access units and climate-controlled units to meet various storage needs.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage offers moving and packing supplies and boxes available for purchase online and at the facility.
How can I determine the right storage unit size at Extra Space Storage?
You can use Extra Space Storage's helpful Storage Unit Size Guide to estimate how many items your storage unit can hold and find the best size for you.
What payment options does Extra Space Storage accept?
Extra Space Storage accepts various payment methods including American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there any special amenities or security features at Extra Space Storage?
The facility features electronic gate access, on-site resident manager, exceptional security, ADA compliance, covered drive aisles, and individual floor access for added convenience and safety.
Is Extra Space Storage located near any public transportation or parking facilities?
Yes, Park 1 Corp parking is nearby, which can be convenient for customers driving to Extra Space Storage at 615 S Wabash Ave in Chicago.
What are some nearby dining options for customers visiting Extra Space Storage?
Nearby dining options include Thai Spoon and Sushi, Tamarind (sushi restaurant), Subway, Himalayan Restaurant, Dunkin', Harold's Chicken Shack, KFC, Luna Cafe Restaurant, Lao Sze Chuan, and pitabelly for Mediterranean cuisine.
Are there any cultural or educational attractions near Extra Space Storage?
Yes, customers can visit nearby cultural and educational sites such as Columbia College Chicago, ShopColumbia (art gallery and jewelry store), Hokin Lecture Hall, The Hokin art gallery, Art and Design at Columbia College, and Archives and Special Collections at Columbia College Chicago.
How can customers make a reservation or get more information about Extra Space Storage?
Customers can reserve a storage unit or find more information by visiting Extra Space Storage's website at https://www.extraspace.com/storage/facilities/us/illinois/chicago/7884/ or by calling +1 312-662-1946.