Extra Space Storage

4.9
1176 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1334 E 79th St in Chicago, IL today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, heated loading bay, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1334 E 79th St, Chicago, IL
60619, United States

Hours

Reviews

4.9
1,176 reviews
5 stars
1,117
4 stars
43
3 stars
5
2 stars
3
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Martino and Shanel for their exceptional service.

Cleanliness

The facility received high marks for being clean, organized, and well-maintained, contributing to a positive customer experience.

Accessibility

Many reviews highlighted the ease of access to the storage units and the convenience of the facility's layout, including features like drive-in access.

Overall Satisfaction

Customers expressed high levels of satisfaction with their experiences, often recommending the facility to others and noting their intention to return.

Communication

The staff was noted for their excellent communication skills, ensuring customers were well-informed about their storage options and processes.
  • RH
    rezna hill-moore
    Nov 13, 2025
    5.0
    I haven’t experienced incredible customer service like I have with Chanel in forever. Chanel went over and beyond to help me. Moving is already stressful and she helped me open my unit when I lost the keys. She answered all of my questions about my account and helped process my refund. Thanks for making my move less stressful for me Chanel!
  • TH
    Thomas Holman
    Nov 13, 2025
    5.0
    Shanel is a good manager here at extra spy you guys have a diamond in the rough I'll search the nail is a good manager here at extra space and you guys have a diamond in the rough yeah so what would I do I'll just put that right now
  • SH
    Sheila Hill
    Nov 11, 2025
    5.0
    Her name is shanel a very pleasant and patient young lady you need more people like her thank you today was great with your help
  • CW
    C W
    Nov 10, 2025
    5.0
    Martino was very helpful he made sure we were taken care of even helped us move some of our belongings! This place was very clean and customer service was great!
  • EF
    Ebony Freeman
    Nov 6, 2025
    5.0
    Mario was very friendly he got me in and out I really appreciate his attitude and manners great worker trained well I will be sending customers thanks again!!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.