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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 57 W 85th St in Chicago, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, non climate controlled units available, parking spaces, heated loading bay, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
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Location
Hours
Reviews
4.9
872 reviews
5 stars
823
4 stars
24
3 stars9
2 stars4
1 star12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their friendly, helpful, and professional service, particularly highlighting individuals like Kitsha, Santia, and Lauren.
Cleanliness
Many reviews noted the facility's cleanliness and improvements in this area, especially since Kitsha's arrival.
Facility Issues
Several customers reported problems with rate increases and maintenance issues, including damage to belongings and safety concerns.
Efficiency
Customers appreciated the quick and efficient rental process, with many noting how fast they were able to secure their units.
Overall Experience
While many had positive experiences, some expressed dissatisfaction with unexpected fee increases and safety concerns at the facility.
- EEEricka ElderOct 17, 20255.0I am very pleased with the cleanliness of the unit. The customer service of Kitsha was top notch! She was professional, personable, knowledgeable, and an overall joy to work with. Thank you. Highly recommend!
- TWTarayha WilliamsOct 9, 20255.0The young lady helped me so much , great customer service and very informative
- DCDr CharisseOct 8, 20253.0On 10/8/2025 2:36pm I was having issues with my key. I went to the office. The lady buzz me in only to say three times “she is at lunch “ unprofessional. If you are at lunch put a notice on the door or don’t buzz in. I have to go out of town tomorrow and I don’t live in the city. No care or concern!
- DBDenise BroadnaxOct 1, 20255.0I don’t know about the facility right now but i have a feeling that Kitsha is going to make this store into something better. She is very on it about cleaning and this place needs it. She is very knowledgeable and has a great sense of humor
- JPJashon ParkerOct 1, 20255.0Definitely noticed a change in cleanliness since Kitsha started working here. I hope she sticks around. She is also very straightforward and informational, with a warm smile
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Chicago residents near Chatham, Auburn Gresham, Washington Heights, Beverly, Roseland, Avalon Park, and more!
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of W 85th St and S Lafayette Ave.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Chicago State University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage in Chicago?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located in Chicago?
The facility is located at 57 W 85th St, Chicago, IL 60620.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most facilities, including this one, offer climate-controlled units for temperature-sensitive items.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies available online and at their local facilities.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there an on-site manager at Extra Space Storage?
Yes, there is a manager living on site to assist with your storage needs.
What are the gate hours for accessing storage units at Extra Space Storage?
Gate access hours are from 6:00 AM to 10:00 PM every day of the week.
What nearby places can help me locate Extra Space Storage or visit before my storage appointment?
Extra Space Storage is near Chicago State University and landmarks such as the Chicago Football Classic stadium, which can help you orient yourself to the area.
What nearby shopping options are available around Extra Space Storage if I want to grab supplies or essentials?
Near Extra Space Storage, you can visit stores like Five Below for discount items, Food 4 Less supermarket for groceries, and City Sports or Kids Foot Locker for sportswear and shoes.
Are there any medical facilities nearby Extra Space Storage in case of emergency?
Yes, nearby medical facilities include Mercy Medical In Chatham, Chicago Eye Specialists, and Chicago Heart and Vascular Consultants.