Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 6000 W Touhy Ave in Chicago, IL today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, parking spaces, elevator access, heated loading bay, retail space available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
457 reviews
5 stars
417
4 stars
16
3 stars
8
2 stars3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Carly and Chris, received high praise for being friendly, helpful, and attentive to customer needs.
Cleanliness
The facility is consistently described as clean, well-lit, and well-maintained by multiple customers.
Ease of Use
Customers appreciated the seamless process for renting units online and the accessibility of the facility.
Pricing Concerns
Some customers expressed dissatisfaction with sudden price increases after initial rental agreements.
Overall Experience
Many reviews highlight a positive overall experience, with customers recommending the facility for its service and cleanliness.
- GSGiuseppe Scimeca1 day ago5.0Clean, well light, friendly and helpful staff. Accessiblity 24×7 available.
- MVMike ViganNov 13, 20255.0Easy to setup and great office staff...thanks Chris
- JJJoanNov 11, 20255.0We were struggling to get our locker open and Chris the Assistant Store Manager was so helpful, friendly, and professional. Extra Space Storage is clean, neat, and knows how to provide a great customer experience.
- MPMaryBeth PeasallNov 8, 20255.0Chris and Extra Space were very accommodating when I had to stay in my unit an extra week due to an emergency. The space is clean, there are always flatbeds available, and access is easy.
- LCLisa CreethOct 20, 20255.0I rented a unit with Extra Space Storage on Touhy for a few months during the summer. My experience with Extra Space Storage was wonderful from beginning to end! The customer service was great! I contacted the office several times with questions, and they answered my questions AND followed up with me several times to ensure that I had resolution. The building itself is clean and comfortable. My unit was easy to access each time I stopped by. I signed up for the unit online, and it was ready for me to use immediately. I was also able to cancel the unit online, and this too was simple. I will definitely use Extra Space Storage again should I need to store anything! I definitely recommend them!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What are the operating hours for Extra Space Storage on weekdays?
Extra Space Storage is open from 6:00 AM to 10:00 PM every weekday, from Monday through Friday.
Are Extra Space Storage gate hours the same every day?
Yes, the gate access hours are from 6:00 AM to 10:00 PM, Sunday through Saturday.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at local facilities, including boxes.
How do I know what size storage unit I should rent?
Use the Storage Unit Size Guide provided by Extra Space Storage to estimate how many boxes and items you can fit in each unit size.
What security features does Extra Space Storage provide?
Extra Space Storage has exceptional security measures, including on-site resident management and climate-controlled units to protect your belongings.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts AMERICAN EXPRESS, APPLE PAY, CASH, CHECK, DISCOVER, INVOICE, MASTERCARD, and VISA.
Is Extra Space Storage accessible for individuals with disabilities?
Yes, the facility is ADA compliant and offers elevator access and covered and heated loading bays for easy access.
Are there other self storage facilities near Extra Space Storage on W Touhy Ave?
Yes, CubeSmart Self Storage and Public Storage are nearby self storage facilities offering additional options for storage needs.
What dining options are near Extra Space Storage for a quick meal?
Nearby restaurants include Graziano's, Nancy's Pizza, Al's #1 Italian Beef, and Pizza Hut Express, perfect for grabbing a bite before or after your storage visit.
How can nearby transit or services help me during my visit to Extra Space Storage?
Nearby services like Fifth Third Bank and Western Union provide convenient financial services, and the area's accessibility makes it easy to reach Extra Space Storage for your storage needs.