Store your belongings at Extra Space Storage on 5746 W Roosevelt Rd in Chicago, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, covered parking, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, drive up climate controlled units, golf carts available, heated loading bay, wide drive isles, vehicles are allowed in drive-up units, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff members, particularly Angie and Juan, received high praise for their helpfulness, professionalism, and thoroughness in assisting customers.
Cleanliness
While many customers noted the facility was clean and well-maintained, there were some complaints regarding cleanliness issues in specific units.
Accessibility
Customers appreciated the easy access to storage units and the convenience of the facility, especially during emergency situations.
Overall Experience
Most reviews reflected a positive overall experience, with many customers expressing satisfaction and recommending the service to others.
Pricing
Some customers found the pricing to be reasonable, although a few mentioned concerns about additional fees.
CS
Crystal Sago
4 days ago
5.0
The ladies were very nice. They were closing but still allowed me to come in, they were patient and answered all my questions thoroughly. I left purchasing a unit and very satisfied.
LJ
Latonia Jackson
Nov 7, 2025
5.0
Very professional and very helpful
SM
Sarah Morton
Oct 24, 2025
5.0
Very nice place and good customer service
AT
Anthony Triche
Oct 24, 2025
5.0
AWESOME EXPERIENCE!!! Yvette called me on a followup from an online inquiry. It was a surprise call so I stumbled to remember questions I had. With poise and patience she thoroughly answered each and every question, some probably twice!!! This was early morning. Later that evening I went to close the deal and had other questions which she answered with the same patience and poise after working all day. To top it off, she went the extra step to find me a unit that was very easily accessible. The facility is clean, seems quiet and safe. The staff is simply phenomenal. I have to mention i called the next day and talked with Angie (i believe thats her name) and was treated with patience and understanding, all requests were thoroughly handled. For me, they turned what I thought would be a nightmare into a very pleasant business relationship. Customer Service gets my business. When I grow my business to the point of needing a Customer Relations Specialist, look out Extra Space, I'll be recruiting from you.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Chicago, including local communities in The Island, Cicero, Oak Park, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of W Roosevelt Rd and S Central Ave.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours of Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a large selection including drive-up units, climate-controlled units, and standard units without climate control.
Can I store my car at Extra Space Storage?
Yes, they provide indoor, outdoor, and covered vehicle storage spaces for car storage.
Does Extra Space Storage have any special features for ease of moving?
Yes, features include drive-up access, covered loading bays, wide drive aisles, elevator access, and golf carts available to help with moving.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, they offer a variety of moving and packing supplies for purchase both online and at their facility.
Where is Extra Space Storage located?
It is located at 5746 W Roosevelt Rd, Chicago, IL 60644.
What nearby places can I visit before or after my storage visit?
Nearby you can enjoy a coffee at Dunkin' Donuts or Dunkin', visit Roxie's Gaming Cafe for entertainment, or get fuel at Cicero Citgo or bp America gas stations.
Are there nearby transportation options to help me reach Extra Space Storage?
Yes, taxi services like Jr's Cab Taxi and JRS XPRESS TAXI are nearby to provide convenient transportation to and from the facility.
Are there any nearby services that complement a visit to Extra Space Storage?
You can visit nearby places like Hollywood Hand Car Wash and Detail Center for vehicle care or shop at Lilys Gift Shop after your storage visit.