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Extra Space Storage
Brand Certified

Extra Space Storage

4.9
(885 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5746 W Roosevelt Rd in Chicago, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, covered parking, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, drive up climate controlled units, golf carts available, heated loading bay, wide drive isles, vehicles are allowed in drive-up units, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5746 W Roosevelt Rd, Chicago, IL
60644, United States

Hours

Reviews

4.9
885 reviews
5 stars
839
4 stars
24
3 stars
5
2 stars
5
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Angie and Yvette, for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is generally reported as clean and well-maintained, although there were isolated complaints about specific units.

Accessibility

Many reviews highlighted the easy access to storage units and the convenience of the rental process.

Overall Experience

Most customers expressed high satisfaction with their experiences, recommending the facility to others.
  • SW
    Sally Walker
    2 days ago
    5.0
    The Store Manager and Assistant Was Real Nice And Respectful They Both Took Their Time With Helping Me With The Best Unit For My Things. I love their customer service support and went above and beyond and made me feel like a valued customer.both had a positive attitude and you can tell they love their job and does it well thanks so much.
  • CM
    Champagne Minnifield
    Feb 18, 2026
    5.0
    This was my first time renting a storage unit and Angie and Chrissy were very helpful in directing me through the steps on how to purchase my unit. Gave me all the info on how secure my storage unit will be and directed me on how to enter and exit the premises thank you ladies!!!
  • HG
    Holly Gordon
    Feb 12, 2026
    5.0
    Angie/Leticia provided excellent customer service we are extremely pleased with the service provided.
  • JJ
    Jose Johnson
    Feb 3, 2026
    5.0
    Thank U Yvette & Angela. The Customer Service was Best of the Best. I appriciate U Ladies & thank U so much 4 being above & beyond💯 Great TEAMwork & from the greeting to the follow-up... Absolutely Amazing 🙌🏾💙 Thanks again & God Bless U both for the assistance.
  • AP
    Alfonso Perez
    Jan 29, 2026
    5.0
    I had my first visit to check out my storage unit at Extra Space Storage in Cicero, and I honestly couldn’t have asked for a better experience. Angie helped me from the very beginning of the process. She was the first person I spoke to when I initially called with a few questions before renting, and she was just as helpful and kind when I came in person. Every question I asked, both over the phone and in person, was answered clearly, patiently, and in a very friendly manner. Not once did I feel confused or rushed, and whenever something wasn’t clear, she gladly explained it in a way that made it easy for me to fully understand. I even asked Angie if she personally benefited if I rented more space, and she was completely honest and told me no, but said that simply choosing Extra Space Storage meant more than enough. That level of honesty and professionalism really stood out to me. Yvette was also incredibly friendly and warm. From the moment I walked in, she made me feel genuinely welcomed and comfortable. She took the time to walk me through how to access my storage unit, explained everything clearly, and went over all of my available options so I felt confident in my decision. Her positive attitude and helpfulness added a lot to the overall experience. Because of Angie and Yvette’s customer service, I’m genuinely glad I chose Extra Space Storage as my storage facility. I left feeling very content, with absolutely no issues or complaints, and I definitely see myself continuing to do business here in the future because of them. Extra Space Storage of Cicero chose the perfect two people to represent their company.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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