Extra Space Storage

4.8
469 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2850 N Pulaski Rd in Chicago, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, exceptional security, covered drive isles, covered loading bay, drive-in building, parking spaces, heated loading bay, wide drive isles, commercial tenants, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2850 N Pulaski Rd, Chicago, IL
60641, United States

Hours

Reviews

4.8
469 reviews
5 stars
432
4 stars
11
3 stars
5
2 stars
4
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Fernando and the staff received high praise for their friendly, helpful, and professional service.

Facility Issues

Customers expressed dissatisfaction with recent rent increases, lack of on-site dumpsters, and poor communication following a fire incident.

Cleanliness

The facility is generally reported as clean and well-maintained, contributing to a positive customer experience.

Communication

There were complaints about inadequate communication from management, especially during crisis situations.

Staff Recognition

Fernando was frequently mentioned as a standout employee, noted for his exceptional customer service skills.
  • BS
    Braxton Sherrod
    Nov 11, 2025
    5.0
    Cindy is GREAT! I walked in and greeted me with a smile! She gave me a tour and it was like touring with a close, old friend. She made sure I had the best deal and very knowledgeable of the products and services that Extra Space Storage provides. She made me feel really comfortable with my choice. This was a unit lease for a business.
  • AV
    Arnold Velazquez
    Nov 7, 2025
    5.0
    I was a customer from this location for many many years even before it was extra space, when Fernando and Cindy came into the location to manage stuff really changed for the better they always try and take care of the customers and are there at the location daily for whatever the space tenants might need and they also try and help out as much as they can they are very flexible and understanding they answer any questions or doubts you might have in short the best onsite management at the location.the space is very clean the space is climate controlled they are very good at communicating with tenants about what’s going on at the location in short the years I was there were a good experience.
  • LM
    Luis Montano
    Nov 5, 2025
    5.0
    Fernando Vasquez was great help, answered my questions and met the needs I needed for storage
  • BP
    Brian Patino
    Nov 3, 2025
    5.0
    Came in this morning and service was quick and easy. The staff was great since I walked in till I walked out. They showed me step by step and overall great service and place.
  • TG
    Tara Galal
    Oct 20, 2025
    2.0
    The space is fine, and clean, the location is convenient but I’ve only had a unit for 2 years and in that time my rent has increased 25% - each time without warning. In addition to the price increasing they no longer have dumpsters on site - so increasing prices and decreasing services - very disappointing. We are moving out at the end of the month and not having access to dumpsters on-site is incredibly inconvenient, and frustrating given how much we pay for a very small unit.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.