Brand Certified
Extra Space Storage
4.9(722 reviews)
Certified by Extra Space Storage • Feb 22, 2026
Business Details
5860 N Pulaski Rd, Chicago, IL
60646, United States
Certified by Extra Space Storage • Feb 22, 2026
(773) 283-4883
Certified by Extra Space Storage • Feb 22, 2026
https://www.extraspace.com/storage/facilities/us/illinois/chicago/3382/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Feb 22, 2026
About
Certified by Extra Space Storage • Feb 22, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 5860 N Pulaski Rd in Chicago, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, covered loading bay, multiple entrance/exit gates, non climate controlled units available, parking spaces, kiosk, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
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Location
Certified by Extra Space Storage • Feb 22, 2026
Hours
Certified by Extra Space Storage • Feb 22, 2026
Reviews
4.9
722 reviews
5 stars
695
4 stars
13
3 stars1
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of Janesa and Cristian providing exceptional service.
Facility Condition
Several reviews highlighted issues with cleanliness and maintenance, including reports of dirty facilities and safety concerns due to poor upkeep.
Pricing Concerns
Numerous customers expressed dissatisfaction with frequent rent increases and perceived unfair pricing practices, leading to feelings of being taken advantage of.
Overall Experience
While some customers had positive experiences and would recommend the facility, others reported significant frustrations, particularly regarding management and service quality.
- HRHonest ReviewerFeb 15, 20261.0I really wish they had a second stair-ladder for the upper units. There’s an unhoused lady who pretty much lives out of her upper-unit storage locker and has the nastiest attitude anytime I politely ask her to use the ladder. With the constant rent increases, there’s no excuse to not have at least two stair-ladders at this location. It’s not worth it at this point. Looking to move my unit elsewhere.
- JMJOSE MALDONADOFeb 6, 20265.0Customer service great 👍
- MWMike WielandJan 29, 20265.0Good Afternoon, I wanted to take a moment to say thank you to Janesa and Cristian!! They are fantastic and so hopeful! I am a very satisfied customer and they are an asset to your organization!! Thanks so much!! -mike
- BCBrian CorderoJan 16, 20265.0Chris was very helpful! Went in and out. Also showed other options and was very understanding, didn’t pressure, and good listener. 5 stars!
- CYConejo YankeeJan 12, 20261.0Extremely Disappointing & Unprofessional This place has gone downhill fast. In less than a year, my rent was increased multiple times with no improvements whatsoever. What started as a reasonable price quickly turned into an overpriced nightmare. Raising prices while cutting basic service is unacceptable. The property is constantly dirty and poorly maintained. During winter, they do not salt or properly clear snow, making the entrance unsafe. I’ve personally seen the main walkway and entry area covered in ice with no effort from management to address it. On top of that, the main gate rarely works, causing frequent access issues and making the “secure storage” claim meaningless. These are basic expectations for a storage facility, and they consistently fail. Customer service is dismissive and unhelpful. Rent goes up, conditions get worse. If you value safety, reliability, and fair pricing, avoid this location and look elsewhere.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Chicago area, including Lincolnwood, Albany Park, Lincoln Park, Edgewater, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of W Peterson Ave and N Pulaski Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
Brand Certified Facts from Extra Space Storage
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Certified February 22, 2026Yext Knowledge Graph
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