Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2361 S State St in Chicago, IL today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, heated loading bay, kiosk, meeting room available, Wifi available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
554 reviews
5 stars
488
4 stars
30
3 stars
10
2 stars6
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Michelle and the staff received numerous praises for their exceptional, friendly, and helpful service, making the rental process easy and stress-free.
Facility Cleanliness
The storage facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Price Increases
Several customers expressed dissatisfaction with unexpected and significant price increases shortly after renting, leading to frustration and complaints.
Staff Professionalism
Customers highlighted the professionalism and knowledge of the staff, particularly Michelle, who provided valuable assistance and support throughout the rental process.
Accessibility Issues
Some reviews mentioned issues with access to the facility, including problems with the online system and elevator codes, which affected the overall experience.
- LRLisa Rey6 days ago5.0grate customer service
- LLLisa6 days ago5.0Great customer service
- JGJohn GreeneNov 1, 20255.0Outstanding service, nice facility, thank you!
- MHMaryam HaqueOct 24, 20255.0Michelle was great and super helpful when I needed a storage unit in a pinch!
- SCSanfer ChaneyOct 21, 20255.0Exceptional service from start to finish! Michelle went above and beyond to make the entire process smooth, enjoyable, and stress-free. Her professionalism and friendly attitude made a real difference. I highly recommend this location to anyone looking for top-notch customer care and a truly pleasant experience!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Chicago, and nearby neighborhoods of River North, Bronzeville, Hyde Park, McKinley Park, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near W Cermak Rd and S State St.
What is the closest landmark to Extra Space Storage?
Extra Space Storage is near Guaranteed Rate Field.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage facilities offer climate-controlled units for temperature-sensitive items, along with standard units without climate control.
Can I purchase packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies both online and at local facilities for purchase.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, cash, checks, Discover, Mastercard, and Visa.
Where is Extra Space Storage located?
Extra Space Storage is located at 2361 S State St, Chicago, IL 60616, near the intersection of W Cermak Rd and S State St.
Does Extra Space Storage offer business storage solutions?
Yes, they offer business-friendly storage options including space for parts, equipment, and inventory, and some locations provide delivery acceptance and rentable office space.
What are the holiday hours for Extra Space Storage?
Extra Space Storage is closed on major holidays including Thanksgiving (Nov 27), Christmas (Dec 25), New Year's Day (Jan 1), and Independence Day (Jul 4).
What nearby restaurants can I visit when I come to Extra Space Storage?
Nearby dining options include MrBeast Burger, Rebel Wings, BurgerFi, and Capriotti’s Sandwich Shop, perfect for grabbing a meal before or after your storage visit.
Are there any nearby parking facilities near Extra Space Storage?
Yes, SP+ Parking is nearby, offering convenient parking if you need a place to leave your car while using the storage facility.
What nearby landmarks can help me locate Extra Space Storage?
Extra Space Storage is near the Guaranteed Rate Field, a well-known landmark that can help guide you to the facility.