Extra Space Storage

4.9
2360 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 4014 W Grand Ave in Chicago, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, exceptional security, covered loading bay, multiple entrance/exit gates, parking spaces, heated loading bay and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
4014 W Grand Ave, Chicago, IL
60651, United States

Hours

Reviews

4.9
2,360 reviews
5 stars
2,290
4 stars
22
3 stars
9
2 stars
10
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Nycole and Nicole, for their helpfulness, professionalism, and friendliness.

Efficiency

Many reviews highlighted the quick and efficient service provided during the rental process, making it easy for customers to get started.

Cleanliness

The facility was noted as clean and well-organized, contributing to a positive customer experience.

Knowledgeable Staff

Staff members were recognized for their knowledge and ability to answer questions thoroughly, enhancing customer confidence.

Positive Experiences

Overall, customers reported great experiences and expressed high levels of satisfaction with the service received.
  • MA
    Maria Amador
    3 days ago
    5.0
    Customer service is great here Nicole took good care of me
  • MF
    Momo frometa
    Nov 8, 2025
    5.0
    I believe her name was Nycole her customer service was just so nice need more workers like her made me feel at home
  • AG
    Aaron Griffin
    Nov 5, 2025
    5.0
    Nycole was very nice and helpful. My Wife also said she loved her eyebrows
  • OV
    Olga Villegas
    Nov 1, 2025
    5.0
    Nycole she was very nice and very helpful. Gave me all the information I needed and was very professional!!!
  • MV
    Monica “Mz. Monee” Veasley
    Oct 23, 2025
    5.0
    I had the pleasure of meeting Nycole today and she helped me out tremendously!! I wanted to rent a storage unit at one of your other locations (door sign stated they were closed). She went into action! She helped me get one today...at the preferred site. She was very pleasant, knowledgeable and went ABOVE and beyond to help me! #BestPractice #SuperiorCustomerService

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.