Extra Space Storage

5.0
1779 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3626 N Broadway St in Chicago, IL today! Our large selection of storage units, climate controlled units, exceptional security, covered loading bay, drive-in building, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, heated loading bay, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3626 N Broadway St, Chicago, IL
60613, United States

Hours

Reviews

5.0
1,779 reviews
5 stars
1,751
4 stars
7
3 stars
6
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Customers consistently praised the staff for being friendly, accommodating, and knowledgeable, with specific mentions of Scott and Alex for their exceptional service.

Cleanliness

The facility is frequently described as clean, well-lit, and well-maintained, contributing to a positive customer experience.

Customer Experience

Many reviews highlight a smooth and easy process for renting storage units, with staff providing clear instructions and assistance throughout.

Security and Accessibility

Customers feel confident in the security of their belongings and appreciate the convenient access to the facility.
  • JB
    Jessica Bequette
    3 days ago
    5.0
    Scott is the best and made my move-in so easy, including a unit storage after realizing the unit I rented was going to be too small. He explained everything in detail on how to access the building (easy with the App), took me to my locker to view it, and even offered a helping hand after my transfer to nail down some final details with the new locker. Such an easy process, and love the ability to drive through with Car to unload/load - super secure for a great rate!
  • CC
    Carol Lee Collins
    Jan 5, 2026
    5.0
    We had a great experience with the staff and the facilities! All the staff were great, the manager and Alex were top notch!
  • SK
    Shawn Keating
    Dec 29, 2025
    5.0
    The staff is friendly and accommodating. I made a last-minute reservation and they made it happen for me quickly. My whole check-in process was a breeze.
  • JC
    joe j. cervantes
    Dec 24, 2025
    5.0
    The management at the N. Broadway location is attentive to my specific needs, providing the care I require for my storage needs when renting space. I feel confident that I will be treated as a person, not just an account linked to a locker number.
  • JL
    Jackie L
    Dec 11, 2025
    5.0
    Alex was a sweetheart!! I had no idea what I was doing as I’ve never rented a storage unit before, and he was very kind enough to give me a tour and walk me through the process.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.