Extra Space Storage

4.8
818 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 4500 W Grand Ave in Chicago, IL today! Our large selection of storage units, climate controlled units, exceptional security, covered loading bay, multiple entrance/exit gates, parking spaces, heated loading bay, kiosk and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
4500 W Grand Ave, Chicago, IL
60639, United States

Hours

Reviews

4.8
818 reviews
5 stars
762
4 stars
19
3 stars
8
2 stars
6
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Shantill and Shawnese, received high praise for their professionalism, helpfulness, and friendly demeanor.

Facility Cleanliness

The storage facility is noted for being clean and well-maintained, contributing to a positive customer experience.

Rental Process

Customers found the rental process to be easy and efficient, with staff providing clear instructions and assistance.

Pricing Transparency

Some customers expressed concerns about hidden fees and lack of upfront pricing information.
  • RM
    Ruth Morales
    4 days ago
    5.0
    Very helpfull
  • RH
    Reggie Hill
    Dec 5, 2025
    5.0
    This storage facility is top tier for customer service courtesy and professionalism. The knowledge this facility has about storage units is amazing.. I would recommend this facility to anyone looking to get storage space
  • JR
    Josephine Del Rios
    Dec 4, 2025
    5.0
    Thank you Shantill for working with me and helping me get my space set up it has been a pleasure!!!
  • PM
    Pablo Martinez
    Nov 29, 2025
    5.0
    Que se ocupa para poder rentar una unidad de almacenamiento.?
  • JJ
    Jess
    Nov 22, 2025
    5.0
    Shout to Shantill & Shawnese you girls rock!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.