Brand Certified
Extra Space Storage
4.8(835 reviews)
Certified by Extra Space Storage • Feb 22, 2026
Business Details
4500 W Grand Ave, Chicago, IL
60639, United States
Certified by Extra Space Storage • Feb 22, 2026
(872) 210-4760
Certified by Extra Space Storage • Feb 22, 2026
https://www.extraspace.com/storage/facilities/us/illinois/chicago/3459/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Feb 22, 2026
About
Certified by Extra Space Storage • Feb 22, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 4500 W Grand Ave in Chicago, IL today! Our large selection of storage units, climate controlled units, exceptional security, covered loading bay, multiple entrance/exit gates, parking spaces, heated loading bay, kiosk and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Feb 22, 2026
Hours
Certified by Extra Space Storage • Feb 22, 2026
Reviews
4.8
835 reviews
5 stars
779
4 stars
19
3 stars8
2 stars6
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Shantill and Shawnese, for their helpfulness, professionalism, and friendly demeanor.
Facility Cleanliness
The storage facility was noted to be clean and well-maintained, contributing to a positive customer experience.
Rental Process
Many reviews highlighted the ease and efficiency of the rental process, with staff providing clear instructions and assistance.
Pricing Transparency
Some customers expressed concerns about unexpected fees and a lack of upfront pricing information.
- KMKimberly Moore5 days ago5.0Great customer service skills. They help me picked out the perfect space for my item to go into. They showed where I can pulled into and how to get into the unit
- SMSamarri Mills-BattsFeb 11, 20265.0Thanks Shantill for explaining everything to me helping me get all information I needed for my move-in
- SMSilvia MarchánFeb 6, 20265.0Very clean environment. Customer service was awesome. Very friendly and helpful.
- DGDaniel GarciaFeb 6, 20265.0Amazing customer service from Shawnese. Very helpful, informative and efficient.
- NPNixie PinedaFeb 3, 20265.0Easy and fast getting to what you came for and out the door satisfied Come with Shawnese She will help you out!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Chicago residents near Hermosa, Austin, Humboldt Park, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of W Grande Ave and N Kostner Ave.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the gate hours for Extra Space Storage on W Grand Ave?
The gate hours for Extra Space Storage on 4500 W Grand Ave, Chicago are from 6:00 AM to 10:00 PM every day of the week.
Does Extra Space Storage offer climate-controlled units?
Yes, many Extra Space Storage facilities offer climate-controlled units, including this location, to protect temperature-sensitive items.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies online and at this local facility for purchase.
What payment methods are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa as payment options.
Is there an on-site manager at Extra Space Storage?
Yes, there is an on-site resident manager at Extra Space Storage to assist with your storage needs and ensure security.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website at https://www.extraspace.com/storage/facilities/us/illinois/chicago/3459/ or by contacting the facility directly.
What nearby self-storage options are available besides Extra Space Storage?
Nearby self-storage options include Life Storage Centers of Hermosa and Life Storage, which also offer packing supplies and retail services.
Are there automotive repair services near Extra Space Storage?
Yes, nearby automotive repair services include Arandas TR, El Guerrero Auto Repair & Body Shop, and Firestone Bridgestone Swift Car Care, which can assist with tire repair and other auto needs.
What nearby stores can I visit for packing and moving supplies?
Besides Extra Space Storage, Life Storage Centers of Hermosa and Life Storage nearby also offer packing supplies and retail products.
Is there public transit or laundry services near Extra Space Storage?
Yes, North Ave Bubbleland offers laundromat services and is also a train station nearby, convenient for customers using public transit and laundry facilities.
Brand Certified Facts from Extra Space Storage
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Certified February 22, 2026Yext Knowledge Graph
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