Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 5160 N Northwest Hwy in Chicago, IL today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, parking spaces, elevator access, heated loading bay, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
541 reviews
5 stars
512
4 stars
13
3 stars5
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by staff members, particularly Johnny and Victor, highlighting their helpfulness, professionalism, and attentiveness.
Facility Quality
The storage facility received high marks for cleanliness, organization, and security, with many reviews noting the well-maintained environment and climate control.
Pricing Concerns
While many customers appreciated the reasonable pricing, some expressed dissatisfaction with frequent price increases, which affected their overall satisfaction.
Staff Knowledge
Customers noted the staff's extensive knowledge about storage options and processes, which contributed to a smooth and efficient rental experience.
Positive Atmosphere
The overall atmosphere of the facility was described as friendly and welcoming, with staff going above and beyond to ensure customer satisfaction.
- KMKevin M.5 days ago5.0After looking at several units and spaces for a short term rental I found this place. The guys in the office are great to deal with. They are organized and clearly explained costs and how everything is set up. The space itself is well maintained and everything functions. Security is good here which is certainly important for a storage facility. If I ever needed to rent a space again this is my first choice.
- KGKurt GarzaNov 13, 20255.0Great facility and great staff. Johnny D went above and beyond to help us. Clean, well lit, easy access bays, and plenty of flatbed carts.
- MLMichael LarsonNov 12, 20255.0Johnny D was great to deal with and made getting a new unit a fast and easy experience. Great location, great pricing.
- RHRenita HillerNov 8, 20255.0Johnny was very polite, fast, patient, and informative. It took know time for him to introduce me to my double storage unit. I recommend everyone to ask for him when renting space
- KSKerri SchmidtNov 7, 20255.0The service is excellent at this location. I couldn't ask for more friendly and helpful people. Placing items in storage is always stressful but they make it easy. Would highly recommend.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Chicago residents near Gladstone Park, North Mayfair, Big Oaks, Portage Park, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of N Central Ave and N Milwaukee Ave.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do I need climate controlled storage?
Whether it’s 100-degree heat or below-freezing cold, extreme temperature changes can severely damage sensitive items kept in a non-regulated environment. With storage that’s climate-controlled, your items are better protected from these extreme conditions. Most Extra Space Storage facilities offer climate-controlled storage units.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the gate access hours for Extra Space Storage?
The gate hours for accessing your storage unit at Extra Space Storage are from 6:00 AM to 10:00 PM every day of the week, Sunday through Saturday.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at the local facility for your convenience.
Does Extra Space Storage offer climate-controlled storage units?
Most Extra Space Storage facilities, including this location, offer climate-controlled storage units for temperature-sensitive items as well as standard units without climate control.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa as payment methods.
Where is Extra Space Storage located in Chicago?
Extra Space Storage is located at 5160 N Northwest Hwy, Chicago, IL 60630, near the intersection of N Central Ave and N Milwaukee Ave.
Are moving carts or dollies available for use at the facility?
Nearly all Extra Space Storage facilities that have indoor units with hall access offer push carts. You can request one from the facility manager who will assist you.
What nearby places can I visit around Extra Space Storage?
Nearby you can find several convenient places such as Public Storage, Friendship Presbyterian Church, and Chicago Police Department, which might be useful or interesting before or after your storage visit.
Is there a convenient place to grab food near Extra Space Storage?
Yes, there are several dining options nearby including 52 North Deli and Grill, Jarasa Kabob, King’s Gyros #2, Taco Bell, and Jet’s Pizza where you can enjoy a meal.
Are there any financial or service-related locations near Extra Space Storage?
Nearby services include Western Union for money transfers, The Gabriele Group Consultants for accounting, and LibertyX Bitcoin ATM for currency exchange, providing convenient options for your financial needs.
How can nearby transit or other services aid my visit to Extra Space Storage?
Nearby places like Walgreens for convenience items, Firestone Complete Auto Care and Splash Hand Car Wash for vehicle services, and gas stations bp and J F Standard can be helpful stops when accessing your storage unit.