Store your belongings at Extra Space Storage on 2244 S Western Ave in Chicago, IL today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, covered loading bay, deliveries accepted, RV parking, heated loading bay, wide drive isles, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Jose consistently received praise for his exceptional customer service, being described as helpful, friendly, and professional.
Facility Cleanliness
While many reviews highlighted the cleanliness of the facility, there were serious concerns about rodent infestations and unsanitary conditions in some units.
Staff Professionalism
Customers appreciated the professionalism and knowledge of staff members like Antonio and Carlos, who provided thorough assistance.
Pricing Concerns
Several customers expressed dissatisfaction with frequent price increases and issues related to advertised promotions.
Overall Experience
Most reviews reflected a positive overall experience, with many customers recommending the facility for its helpful staff and good service.
PM
Phatrell McClain
Nov 8, 2025
5.0
very helpful workers, great experience
MG
Maria Gonzale
Nov 5, 2025
5.0
This is max place i have ever been in and they are so nice and they will do anything thing to help you out
AR
Amarylis Rivera
Nov 3, 2025
5.0
Really nice and professional helped with what I needed really fast!
JJ
Jose
Nov 1, 2025
5.0
Adrian was phenomenal! Very quick and easy move in! Explained the entire process thoroughly and was very friendly. Great customer service
PU
Pastor Pablo Crespo MILCO CHICAGO USA
Oct 25, 2025
5.0
Jose the guy stire in charge very very good,and the customer se4vice by Phone the best,thank yous for make easy for me my first time.
SUPER EXELLENT SERVICES
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage provides Chicago residents living in Lower West Side or South Lawndale with an affordable storage solution.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of S Western Ave and W 23rd St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located in Chicago?
It is located at 2244 S Western Ave, Chicago, IL 60608.
What types of storage units are available?
Extra Space Storage offers a large selection including climate-controlled units and vehicle storage options such as RV and boat storage.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, moving boxes and packing supplies are available for purchase both online and at the facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Are there any holiday closures at Extra Space Storage?
Yes, the facility is closed on major holidays such as Thanksgiving, Christmas, New Year's Day, and July 4th.
Is there a manager on site at Extra Space Storage?
Yes, there is an on-site resident manager to assist customers.
How can nearby Chase Bank and ATMs help customers visiting Extra Space Storage?
Customers can easily access banking services and ATMs like Chase Bank and Chase ATM for convenient financial transactions when visiting Extra Space Storage.
What nearby places offer automotive services close to Extra Space Storage?
Nearby automotive services include Ducky's Car Wash, AutoZone for parts and repair, and Payless Mufflers & Brakes, helping customers maintain their vehicles while storing them.
Are there nearby public transit options to reach Extra Space Storage?
Yes, the CTA Bus Stop 6929 is close by, providing convenient public transit access for customers visiting the storage facility.