Brand Certified
Extra Space Storage
4.8(740 reviews)
Certified by Extra Space Storage • Feb 22, 2026
Business Details
5921 S Western Ave, Chicago, IL
60636, United States
Certified by Extra Space Storage • Feb 22, 2026
(773) 776-8989
Certified by Extra Space Storage • Feb 22, 2026
https://www.extraspace.com/storage/facilities/us/illinois/chicago/1000000663/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Feb 22, 2026
About
Certified by Extra Space Storage • Feb 22, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5921 S Western Ave in Chicago, IL today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, covered drive isles, covered loading bay, deliveries accepted, non climate controlled units available, lifts available, parking spaces, military discount, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
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Location
Certified by Extra Space Storage • Feb 22, 2026
Hours
Certified by Extra Space Storage • Feb 22, 2026
Reviews
4.8
740 reviews
5 stars
687
4 stars
20
3 stars10
2 stars7
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Christian and Trevor.
Cleanliness
The facility is frequently noted for being clean and well-maintained, contributing to a positive customer experience.
Efficiency
Many reviews highlight the quick and efficient service provided by the staff, making the rental process smooth and hassle-free.
Pricing Issues
Some customers expressed dissatisfaction with rising fees and perceived bait-and-switch tactics regarding pricing.
- CMChera Mixon3 days ago5.0Great service and clean facility!
- LLLucero LermaFeb 13, 20265.0Great customer service!!!☺️
- JAJose ArriagaFeb 9, 20265.0Grate experience
- BBBersheba BrosiusFeb 7, 20265.0Christian was great thanks for the help!!
- APA. PFeb 5, 20265.0Very knowledgeable and helpful. Thanks for the great customer service.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Chicago residents near South Side, Gage Park, Chicago Lawn, West Englewood, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Western and 59th St.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access gate hours at Extra Space Storage?
The gate hours at Extra Space Storage are from 6:00 AM to 10:00 PM every day, Sunday through Saturday.
When is the Extra Space Storage office open?
The office is open Monday to Friday from 9:30 AM to 6:00 PM and Saturday from 9:00 AM to 5:30 PM. The office is closed on Sundays and holidays.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers non-climate controlled units, drive-up access units, and has options for vehicle, RV, and boat storage with outdoor, covered, and indoor solutions.
Does Extra Space Storage provide moving and packing supplies?
Yes, they offer a variety of moving and packing supplies and boxes both online and at local facilities for purchase.
Can I access my storage unit with a vehicle at Extra Space Storage?
Yes, Extra Space Storage has drive-up access units allowing you to pull a vehicle right up to your unit for easy moving.
Are there any discounts available at Extra Space Storage?
Extra Space Storage offers a military discount and various promotions, including renting online to get up to 40% off storage.
How can I contact Extra Space Storage for storage reservations?
You can contact them via their reservation website or email fac8617@extraspace.com. Their main phone number is +1 773-776-8989.
What nearby places can I visit when I come to Extra Space Storage at 5921 S Western Ave, Chicago?
Nearby you can visit La Tortilla Supermercado for groceries and bakery goods, Value Home Furniture if you need to shop for home furnishings, and KFC for a quick meal.
Which automotive services are close to Extra Space Storage for vehicle needs during your visit?
Nearby automotive services include Pep Boys, Mo's Auto Repair, Deluxe Auto Repair, and Marquette Frame and Wheel Alignment for your vehicle repairs and maintenance.
Are there convenient shipping and courier services near Extra Space Storage?
Yes, the UPS Access Point location nearby offers courier and delivery services that might help with your moving and storage shipping needs.
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Certified February 22, 2026Yext Knowledge Graph
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