Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1300 N Ashland Ave in Chicago, IL today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, elevator access, security access to your floor only, heated loading bay, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,067 reviews
5 stars
1,025
4 stars12
3 stars8
2 stars6
1 star16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Jessica, Angel, and Marisela, received high praise for their helpfulness, professionalism, and ability to make the rental process smooth and stress-free.
Facility Cleanliness
The storage facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Accessibility Issues
Some customers reported issues with accessing their units, including problems with the app for elevator access and unexpected lockouts, indicating a need for clearer communication and support.
Pricing Concerns
Several reviews mentioned dissatisfaction with sudden price increases and additional fees, suggesting that transparency in pricing could be improved.
Overall Experience
Most customers expressed a high level of satisfaction with their experiences, recommending the facility for its friendly staff and efficient service.
- MHMatthew Hopkins5 days ago1.0DO NOT RENT HERE!!!!! Cross-posting to other locations due to terrible customer service at the Halsted & Cermak location this place is a scam. ALL elevators out and are not communicating timelines for a repair or offering any discounts or refunds. Letting all elevators go out of order is unacceptable after constantly raising rates. Extremely unprofessional and basically a scam. IF you are looking for storage - DO NOT RENT HERE! If you rent here now- MOVE OUT! (if they ever fix the elevator)
- SOSara OliphantNov 8, 20255.0The team is very helpful and runs a well managed storage facility. They ensure that every member of the community is well taken care of.
- MDMushy DawgNov 6, 20255.0Jessica and Angel were fantastic. They helped me find the perfect unit for my needs, gave me a tour of the facility so I could understand how everything works, and gave me a great deal on the price too. The building itself is modern and clean, easily accessible and plenty of nearby parking. My unit was spacious, clean, and exactly as promised. Very impressed with the customer service.
- NWNerissa WashingtonNov 5, 20255.0Signing up was easy online and Jessica was very helpful and showed me to the unit. I have used Extra Space Storage twice now and it has always been very easy and quick to get a unit.
- DPDeidre ParrisOct 28, 20255.0The team at the Ashland Ave. location were great! I originally booked my unit via the national call center (which I wasn’t necessarily aware of) but when I went on site to ask a few more questions, the team gave me a more personalized assessment of my needs and easily upgraded the size of my unit. Jessica was awesome at explaining the difference and getting me into a unit that better suited my needs. She even walked me through how I would access the building and my unit the day of my move. She even walked me through using my own personal lock! My situation is very stressful at the moment, but I feel so much more at ease because of the customer service she provided.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Chicago residents near Wicker Park, Noble Square, West Town, Ukrainian Village, Goose Island, and River West.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of N Ashland Ave and N Milwaukee Ave.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to University of Illinois at Chicago.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access gate hours at Extra Space Storage?
The gate hours are from 6:00 AM to 10:00 PM every day, Sunday through Saturday.
What storage unit sizes does Extra Space Storage offer?
Use our Storage Unit Size Guide online to determine which storage unit size best fits how many boxes and items you need to store.
Does Extra Space Storage offer climate-controlled units?
Yes, most Extra Space Storage facilities offer climate-controlled units for items sensitive to temperature.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving boxes and packing supplies both online and at the facility.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is Extra Space Storage located?
It is located at 1300 N Ashland Ave, Chicago, IL 60622, at the corner of N Ashland Ave and N Milwaukee Ave.
Is Extra Space Storage close to the University of Illinois at Chicago?
Yes, Extra Space Storage is conveniently located near the University of Illinois at Chicago.
Are there any retail stores near Extra Space Storage where I can buy supplies?
Yes, nearby retail stores include Mattress Firm for bedding, Staples for office and packing supplies, and Halloween Hallway for costume shopping.
What nearby dining options are available around Extra Space Storage?
You can visit nearby restaurants like Tozi (Asian cuisine), Blu Coral (sushi), and Eat First #2 (Chinese restaurant).
How can nearby services like Chicago Bike Adventures enhance my visit to Extra Space Storage?
After storing your belongings, you can enjoy tours and outdoor activities with Chicago Bike Adventures near the location for a fun outing.