Extra Space Storage

4.9
1083 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1300 N Ashland Ave in Chicago, IL today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, elevator access, security access to your floor only, heated loading bay, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1300 N Ashland Ave, Chicago, IL
60622, United States

Hours

Reviews

4.9
1,083 reviews
5 stars
1,040
4 stars
13
3 stars
8
2 stars
6
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Jessica and Marisela, received high praise for their helpfulness, friendliness, and professionalism, making the rental process smooth and stress-free.

Facility Cleanliness

The storage facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Accessibility Issues

Some customers reported issues with elevator access and the need for better communication regarding facility operations, which caused inconvenience during their visits.

Pricing Concerns

Several reviews mentioned unexpected price increases and fees, leading to dissatisfaction among some customers.
  • MK
    Mary Kelly
    3 days ago
    5.0
    Jessica is amazing and so helpful in getting into my storage unit, explaining everything to me clearly and making sure I know how to use these tools I have never used. Thank you again!
  • EJ
    edith Jackson
    4 days ago
    5.0
    Jessica and Angel helped me and answered all of my questions. Great team there. Very happy. 😊
  • GG
    Grant Gordon
    Jan 2, 2026
    5.0
    Marisela answered all my questions and was super friendly as we toured the facility. Excited to get back some space in our city condo and have easy access to our belongings when we need them! Thanks Marisela!
  • KS
    Kimberly Strickland
    Dec 22, 2025
    5.0
    My storage agent Jessica Diaz was amazing today. She covered every detail of how the process worked, made sure I was able to download the app and assisted me with enter and exiting the building safely. She strongly encouraged reading through the contract to keep down confusion in future billing cycles. Above all that she was extremely welcoming.
  • JA
    Jazmine Allen
    Dec 22, 2025
    4.0
    Found a clean storage that is easily accessible for me with lots of available storage options. Jessica was super helpful and understanding. I literally moved from multiple storages, and she was super patient with me given my situation. We found the best storage to fit my needs and I'm excited I decide to rent a storage at this location.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.