Extra Space Storage

4.9
841 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 707 W Harrison St in Chicago, IL today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, personal access hour, heated loading bay, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
707 W Harrison St, Chicago, IL
60607, United States

Hours

Reviews

4.9
841 reviews
5 stars
791
4 stars
30
3 stars
1
2 stars
1
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Khaliah and Eisha, received high praise for their helpfulness, professionalism, and patience during the rental process.

Cleanliness

The facility is consistently noted as clean and well-maintained, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with significant rent increases after a few months, indicating a potential issue with pricing transparency.

Overall Experience

Many customers reported a great overall experience, highlighting the friendly staff and efficient service.
  • AD
    Anthony DiNuzzo
    3 days ago
    1.0
    Fraud, this place is horrible. Started paying 29$ a month then 6 months later I guess I was paying 110$ a month. They say that they send notices when there’s an increase but I mean 300% in 6 months is crazy. The staff there is incredible though very helpful. Proceed with caution and just know the price you see is not the price you will pay
  • WS
    Wau Shop
    Jan 5, 2026
    5.0
    Eisha was extremely helpful and assisted me with closing out my account. She also motivated me to dive into my future as I’m leaving the state . Very nice of her so thank you for having such a wonderful employee .
  • YN
    Yannick Nimy
    Jan 5, 2026
    5.0
    Eisha was very helpful and explained the process very well
  • KC
    Kali Clark
    Jan 2, 2026
    5.0
    Sign up for the storage unit was easy and customer service was great!
  • TG
    The La Toya Gadson
    Dec 15, 2025
    5.0
    Khaliah was incredible during a very complex move. She was patient, calm, and supportive while helping me navigate a stressful situation. Even though she had other customers to assist, she stayed with me as long as she could, checking in and making sure I felt safe and supported. Her calm presence truly helped ease my nerves, and she made sure everything ultimately worked out. I’m very grateful for her care and professionalism.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.