Extra Space Storage

4.9
1009 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 4455 W Montrose Ave in Chicago, IL today! Our large selection of storage units, drive up units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, covered parking, drive-in building, non climate controlled units available, parking spaces, elevator access, personal access hour, security access to your floor only, heated loading bay, military discount, wide drive isles, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
4455 W Montrose Ave, Chicago, IL
60641, United States

Hours

Reviews

4.9
1,009 reviews
5 stars
963
4 stars
24
3 stars
11
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Denise and Sarah, received high praise for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Convenience

Customers appreciate the convenient location and easy access to their storage units, enhancing their overall satisfaction.

Pricing Concerns

Some customers expressed dissatisfaction with rising monthly rates, indicating a desire for more stable pricing.
  • AR
    Abraham Rojas
    4 days ago
    5.0
    Sarah was pretty great in service will definetelly come back!
  • TW
    Teela Williams
    6 days ago
    5.0
    Denise and Sarah were absolutely amazing! From Denise giving me a personal tour of the facility, taking pictures of me in the storage unit to send to my wife and being so thorough with all the details including fees so nothing was left uncovered. I'm so glad I chose this location of extra space. Thank you so much Denise and Sarah!
  • JC
    Jose Carreno
    Nov 15, 2025
    5.0
    OMG!! Denise and Sarahi were amazing!! We couldn't open our unit door because an item was stuff and holding it down. Denise was determined to open the door and had many ideas. She tried geometry, tools and many others, all at the same time being safe and making sure that the unit and our items were not damaged. There was no stopping them lol. Finally mission accomplished and door was opened. We are absolutely grateful for their tenacity and determination. Saved our lives! Good to know we can count on Extra Space and their employees for live saving solutions. Thank you thank you thank you!!
  • DM
    Dulce Nahiely Castorena Maruri
    Nov 15, 2025
    5.0
    La atención es inmediata y muy buena. Ayudan con soluciones a cada necesidad. ¡Nos solucionaron la vida! GRACIAS DENISSE Y SARAHI
  • FF
    Fernando Pereira Filho
    Oct 16, 2025
    5.0
    Amazing experience!! Sarah was phenomenal!! I actually called/looked online on 2-3 different planes by my house. This was the best one, not just price, but customer service. Sarah answered all my questions and after I purchased the unit (completed everything over the phone with her), she kindly gave me a tour of the whole facility. Which btw, was SUPER clean and neat. Everything seems brand new over there. You can’t really see from the picture I took, but this is a 10x15ft unit. A lot of space and also has lighting. This process was amazing and I highly recommend using them for your storage needs.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.