Extra Space Storage

4.9
958 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreWarehouse Storage FacilityBoat Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 4400 W Addison St in Chicago, IL today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, covered parking, drive-in building, multiple entrance/exit gates, non climate controlled units available, elevator access, personal access hour, warehouse space available, vehicles are allowed in drive-up units, commercial tenants, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
4400 W Addison St, Chicago, IL
60641, United States

Hours

Reviews

4.9
958 reviews
5 stars
895
4 stars
35
3 stars
11
2 stars
6
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff consistently praised for being friendly, helpful, and accommodating, with specific mentions of employees like Ashley and Efrain going above and beyond.

Pricing Concerns

Several customers expressed dissatisfaction with frequent and significant price increases, suggesting a lack of transparency in pricing.

Cleanliness

The facility is frequently described as clean, well-maintained, and organized, contributing to a positive customer experience.

Overall Experience

Many customers reported a smooth and positive experience during their rental process, highlighting ease of access and helpful staff.
  • NG
    Noel Gabriel
    Nov 11, 2025
    5.0
    Ashley made my experience fast and easy as possible. Thank you so much!!
  • EB
    Emma Becker
    Nov 8, 2025
    5.0
    Easy, clean, and exactly what I needed.
  • WR
    Woody R.
    Oct 17, 2025
    5.0
    Super friendly staff...prompt service...little high on the rates though...guess its neighborhood.
  • MC
    Mario Chi-town
    Oct 15, 2025
    5.0
    I had some questions about storing my things and prices. The employees in the office were very helpful and nice. I’ll be back next month to rent.
  • ZL
    Zerhouni Lusero
    Oct 14, 2025
    1.0
    Not sure why this place has high ratings. Major pricing scam, they raise prices significantly every few months and management doesn't return phone calls. Go elsewhere.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.