Extra Space Storage

4.9
966 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreWarehouse Storage FacilityBoat Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 4400 W Addison St in Chicago, IL today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, exceptional security, ADA compliant, covered drive isles, covered loading bay, covered parking, drive-in building, multiple entrance/exit gates, non climate controlled units available, elevator access, personal access hour, warehouse space available, vehicles are allowed in drive-up units, commercial tenants, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
4400 W Addison St, Chicago, IL
60641, United States

Hours

Reviews

4.9
966 reviews
5 stars
901
4 stars
35
3 stars
11
2 stars
6
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Ashley and Efrain, received high praise for being friendly, helpful, and accommodating, often going above and beyond to assist customers.

Facility Condition

The storage facility is noted for being clean, well-maintained, and safe, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with frequent and significant price increases, indicating a lack of transparency regarding pricing policies.

Overall Experience

Many customers reported a smooth and positive experience, recommending the facility for its service and convenience despite some concerns about pricing.
  • MF
    Matthew Fox
    3 days ago
    5.0
    Helpful staff made our experience easy. Ashley was especially helpful. . Unit was clean and easy to access. Property stayed safe and secure.
  • SV
    Sammy V
    6 days ago
    5.0
    Customer service here is great.
  • GP
    Gunner Palmer
    Dec 15, 2025
    1.0
    They will continue to raise prices on you as you stay and then when you make a complaint about the buildings brick falling apart on your stuff from water damage to the building they will tell you you can buy a cover from their offices??? I’m sorry but this is your problem not mine, why should I have to spend more money with you to fix your issue??? They provide no help nor try to help the customer stay. Reaching out to corporate now as this isn’t a little problem. Also will be reaching out to local building code enforcements/state attorney general if this issue is not handled.
  • IS
    Iris Sol
    Dec 15, 2025
    1.0
    The building is falling apart on the inside from water damage and essentially they will tell you, you can either buy a cover from their offices or make in insurance claim providing no help at all??? Wouldn’t recommend this place at all.
  • ES
    Eddie Smith
    Dec 13, 2025
    5.0
    Super friendly staff and very helpful and knowledgeable

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.