Brand Certified
Extra Space Storage
4.9(1479 reviews)
Certified by Extra Space Storage • Feb 22, 2026
Business Details
1807 W Devon Ave, Chicago, IL
60660, United States
Certified by Extra Space Storage • Feb 22, 2026
(312) 467-7779
Certified by Extra Space Storage • Feb 22, 2026
https://www.extraspace.com/storage/facilities/us/illinois/chicago/1000000695/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Feb 22, 2026
About
Certified by Extra Space Storage • Feb 22, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1807 W Devon Ave in Chicago, IL today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, non climate controlled units available, parking spaces, elevator access, security access to your floor only, heated loading bay, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Feb 22, 2026
Hours
Certified by Extra Space Storage • Feb 22, 2026
Reviews
4.9
1,479 reviews
5 stars
1,389
4 stars
49
3 stars8
2 stars4
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Toya received numerous praises for her exceptional customer service, with many customers highlighting her professionalism and helpfulness.
Pricing Issues
Several customers expressed dissatisfaction with sudden price increases after initial rental agreements, feeling misled by the pricing structure.
Facility Cleanliness
The storage facility was frequently noted as clean, well-lit, and easy to access, contributing positively to the overall customer experience.
Staff Attitude
While many staff members were praised for their friendliness and helpfulness, there were a few reports of unprofessional behavior from some employees.
- MTManuel ToroFeb 7, 20265.0Rams great service
- DFDaniel FiallosFeb 5, 20265.0Muy buena atención de la persona encargada
- DCDan ChavezFeb 2, 20265.0Best customer service ever!! Toya ia a gem....
- ZSZachary SchirleJan 21, 20261.0Do not rent here!!! It’s a nice facility but they will sell you on a certain price that will immediately go up potentially within even a few months. I was quoted a price online and received an extra discount for paying for my first 6 months in full. Now that the 6 months are up I received notice that my cost is now going to be double what I’m currently paying. Significantly higher than the rate I was quoted even before the discount I received for paying 6 months in full. When I called to ask about the rate change, I was told had I not paid in full it probably would have gone up even sooner. Essentially, they will quote you a price just to get you to sign up and move all of your things into the unit and then as soon as possible hike that price up to whatever they want hoping you won’t want to move your things to another storage facility. It’s a month to month rental, so technically it is within their terms, but it feels very intentionally bait and switch. I’d have never rented here had I known it was going to increase so quickly and double what I agreed to. I hate companies that are sneaky this way. I will be moving my things to a new storage facility.
- JKJessica KellyJan 12, 20265.0Toya was so lovely. Had amazing customer service and was able to help seamlessly transition a storage locker facility over. I appreciate her being so knowledgeable and so patient. I can clearly tell that Toya enjoys her job and helping people. Thank you!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of West Ridge, Edgewater, Rogers Park and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Devon and Ravenswood.
Is Extra Space Storage close to any colleges?
We are located less than a mile from Loyola University on W Devon Ave, Extra Space Storage is the perfect summer storage option for Loyola students. With popular storage unit sizes for students—like 5x5 and 5x10 units—climate control, and elevator access to upper-level units, we offer a convenient storage option for students.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Does Extra Space Storage offer climate-controlled units?
Yes, climate-controlled storage units are available for temperature-sensitive items.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, moving and packing supplies including boxes are available for purchase online and at the facility.
Where is Extra Space Storage located?
Extra Space Storage is located at 1807 W Devon Ave, Chicago, IL 60660.
What types of payment does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is Extra Space Storage accessible for individuals with disabilities?
Yes, the facility is ADA compliant and offers features like elevator access and heated loading bays.
What nearby places can help me find Extra Space Storage?
Extra Space Storage is near the intersection of Devon and Ravenswood, close to McDonald's and BP gas station, which can help guide your way.
Are there nearby transit or service locations that can assist with my storage visit?
Yes, near Extra Space Storage you'll find U-Haul Neighborhood Dealer for truck rentals, and Coinhub Bitcoin ATM for convenient financial services.
Can I grab a meal or snack near Extra Space Storage?
Yes, McDonald's and BP gas station with convenience store and restaurant services are nearby for a quick bite before or after your visit.
What nearby places of interest can I explore around Extra Space Storage?
You can visit shopping centers like Ravenswood Center, enjoy scuba activities at Scuba Sensations, or check out cultural sites like Blessed Aloysius Stepinac Croatian Catholic Mission.
Brand Certified Facts from Extra Space Storage
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Certified February 22, 2026Yext Knowledge Graph
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