Store your belongings at Extra Space Storage on 601 W Harrison St in Chicago, IL today! Our large selection of storage units, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, covered parking, deliveries accepted, drive-in building, parking spaces, elevator access, drive up climate controlled units, heated loading bay, warehouse space available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, solar site, electricity available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff members, particularly Patrice and Jimmy, received high praise for their friendly, helpful, and professional service.
Cleanliness
The facility is consistently described as clean and well-maintained by multiple customers.
Security Concerns
Several reviews raised issues regarding security, including reports of theft and inadequate surveillance.
Pricing Issues
Customers expressed dissatisfaction with unexpected price increases and misleading marketing regarding unit sizes.
Accessibility
Some customers reported problems with accessibility, including issues with elevators and entrance doors.
MC
Mario Chambers
Nov 5, 2025
5.0
The customer service i received from Patrice Fisher was remarkable. She made me feel comfortable and reassured me that my belongings will be safe and I believe her 10 out of 10.
JM
Jayden Marshall
Nov 1, 2025
5.0
Everything you put in a storage locker is always secure and nothing is ever stolen.
AO
Akin Owolabi
Nov 1, 2025
5.0
Great storage facility, clean, well located. Friendly staff too!
SB
Silvia Bilacchi
Oct 14, 2025
1.0
My storage unit was broken into, and I’m extremely upset. While the staff has always been friendly and helpful, there is clearly no real security at this facility. There’s only one security camera near the elevator, which means you’re completely in the dark if anyone breaks into your unit.
Needless to say, I’ve now installed my own cameras and an alarm system inside my storage unit until I can move out.
I expected much better security and protection for my belongings. Sadly, I’ll never use Extra Space Storage again and do not recommend this location to anyone looking for a safe, secure storage facility.
CH
Christine Hudak
Oct 10, 2025
3.0
The staff in the office are extremely helpful. Overall the facility is fine, the reason I have rated it 3 stars is due to how they are marketing units. I reserved the last 10x10 unit in the facility to find when I arrived that it was two 5x10s next to each other with a big dividing wall that cannot be moved. I am moving and have furniture so this is not a realistic option for me and I ended up having to reserve a much larger 10x20 unit that costs twice the amount of the 10x10. They should not be marketing two 5x10s as 10x10s or should be more upfront that there is a divider - not just saying the unit has two doors.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of downtown Chicago and surrounding neighborhoods, including Greektown, Little Italy, and Printer's Row, as well as students attending University of Illinois at Chicago.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of W Harrison St and S Jefferson St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website at https://www.extraspace.com/storage/facilities/us/illinois/chicago/1000000761.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including standard, climate-controlled, drive-up access units, and RV storage solutions.
Does Extra Space Storage provide packing and moving supplies?
Yes, they offer a variety of moving and packing supplies available for purchase online and at the facility.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there a manager available on-site at Extra Space Storage?
Yes, the facility has an on-site resident manager available to assist customers.
What security measures are in place at Extra Space Storage?
Extra Space Storage provides electronic gate access, exceptional security, and has a manager living on site for added security.
What nearby public transportation options are available to reach Extra Space Storage?
Nearby transit options include the Clinton station (CTA Blue Line) train station and several bus stops such as Indian Trails Bus, Burlington Trailways Bus Line, Greyhound Bus Station, and CTA Bus Stops at Madison & Racine and others.
Are there nearby parking facilities near Extra Space Storage for customers?
Yes, SP+ Parking is located nearby, providing convenient parking options for customers visiting Extra Space Storage.
What other nearby services might be useful when visiting Extra Space Storage?
Nearby you can find services like DL Immigration Services for legal assistance, Zipcar for car rentals, and several automotive repair shops such as Lee’s Auto Clinic and Chicago Vintage Motor Carriage.