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Aaron's

3.7
(111 reviews)

Business Details

9301 S Western ave, Chicago, IL
60643, United States
(773) 767-7200
https://www.aarons.com

About

Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 9301 S Western ave , Chicago, IL, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • Cash onlyAvailable
  • Curbside pickupAvailable

Location

Aaron's
9301 S Western ave, Chicago, IL
60643, United States

Hours

Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 6:00 PM
SundayClosed

Reviews

3.7
111 reviews
5 stars
67
4 stars
6
3 stars
2
2 stars
7
1 star
28
  • TT
    Tasia Thomas
    Feb 20, 2026
    1.0
    so rude and unprofessional. I moved back in September and tried making a purchase but they told me they needed at least one payment to deliver. nothing else about delivery. so I decide to stack my money and pay more up front, and TODAY I order some furniture and paid a portion of it up front. I called in because I was having trouble making a second payment, only to be asked randomly if my ID matched. Like previously stated I just moved so my current ID doesn’t match my new apartment. I asked to be switched over to what I’m assuming is a manager but she shouldn’t even be employed. She has the AUDACITY to tell me that three months is plenty of time to get a new ID and that I should’ve got one. Mind you, she doesn’t know me well enough to assume what I’m able to do. Or what I do matter of fact. I canceled my order and will NEVER shop or recommend anyone to Aaron’s. And on top of this, the 2-3 day delivery is a LIE. Told me she wouldn’t have anyone available to deliver until the first week of MARCH. As a corporate employee, I will take this further and I hope those “ladies” have the day they deserve.
  • MJ
    Ms. Jones
    Dec 15, 2025
    1.0
    Order furniture for my living room. Got it at a good price. Delivery was supposed to be today and I called to gwt a windows for delivery and thw girl that answered the phone when I called said she would call me back in 30 minutes she never did. I called again and she was rude and disrespectful so I went to the store to get a refund and she refused to get the manager. I had to look around the store for someone else. I got my money back and will NEVER spend my money in there as long as she is there. I DONOT RECOMMEND ANYONE go in there and spend your money with them. Horrible place go to Rent a center .
  • ES
    Emilenne Salcedo
    Dec 6, 2025
    5.0
    Great customer service
  • JW
    Jay Welborn
    Jul 3, 2024
    1.0
    They don’t let you use all your leasing power which is not fair thinking about having them come pick the rest of this stuff up in go else where!!. High prices plus don’t let you use all your leasing power 5k for a bedroom set
  • SG
    Survey Girl
    May 20, 2016
    1.0
    Horrible customer service from location and corporate. Not only did they not initially order my product then they deliver at 9pm when they were suppose to deliver in the afternoon. Then they were to change my payment date which they didn't and harassed me. Not only did I not receive a cal several time but they also hung up on me several times. After less than a month my dryer then broke and was in service for over a month! Then when requested again for a cal regarding date change was hung up on some some! Finally I just made them pick up their product! Not only will I be writing a review on every site possible I will be reporting you to the BBB. The funny thing is their delivery people who don't know even how to install a washer and dryer couldn't agree more how ignorant they are!!! 0 stars would be given it an option!!!! Keep apologizing to your customers and not making them happy and I'm sure you store will close in no time!!!!

Frequently Asked Questions About Aaron's

How does lease to own work at Aarons?

Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.

What is the process? How do I get started?

Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.

Brand Certified Facts from Aaron's

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Certified April 05, 2026Yext Knowledge Graph
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