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Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 515 W Lincoln Hwy in Chicago Heights, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, alarmed units, manager living on site, exceptional security, ADA compliant, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, RV parking, golf carts available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,679 reviews
5 stars
1,589
4 stars
50
3 stars11
2 stars4
1 star25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Rich and Susan received high praise for their helpfulness, professionalism, and friendly demeanor, making the rental process smooth and enjoyable for customers.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Issues
Several customers expressed dissatisfaction with frequent and significant price increases after initial rental agreements, leading to frustration and potential relocation.
Accessibility
Customers appreciated the easy access to their storage units and the convenience of the facility layout, including features like elevators.
Overall Experience
Many reviews highlight a great overall experience, with customers feeling welcomed and satisfied with the services provided.
- JSJohn SmithNov 8, 20255.0Susan and Rich were very professional and courteous. More than willing to help and went the extra mile to ensure I had everything I needed to clean out my storage unit. Extra space storage did a great job in hiring and training these two professional thank you Susan and Rich for all your help .
- RRrudy rozayNov 6, 20255.0Great people at this facility good communication
- DSDana SmithNov 5, 20255.0Rich was very helpful and gave great service!
- SIStayz InTroubleNov 5, 20255.0I recently ran into some issues with my storage and needed to transfer my belongings to another unit. Rich was incredibly kind and helpful — he personally assisted with moving all of my items and made sure everything was safely transferred. He truly went above and beyond! I highly recommend this storage company. The entire staff is friendly and professional, but Rich’s customer service is exceptional.
- SAShanythia AndersonNov 1, 20255.0Great experience, very attentive to any problem, and very helpful!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Chicago Heights, Olympia Fields, Park Forest, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Western Ave and Lincoln Hwy.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the gate access hours for Extra Space Storage in Chicago Heights?
The gate hours are from 6:00 AM to 10:00 PM every day of the week, allowing you to access your unit during these times.
Does Extra Space Storage offer climate-controlled storage units?
Yes, this facility offers climate-controlled storage units for customers storing temperature-sensitive items, as well as standard units without climate control.
Can I store my RV or boat at Extra Space Storage?
Yes, Extra Space Storage provides outdoor, covered, and indoor storage solutions for both RVs and boats, with flexible month-to-month lease options.
What payment methods are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa for your convenience.
Where is Extra Space Storage located in Chicago Heights?
It is located at 515 W Lincoln Hwy, Chicago Heights, IL 60411, at the corner of Western Ave and Lincoln Hwy.
Are moving and packing supplies available at Extra Space Storage?
Yes, the facility offers various moving and packing supplies including boxes, which can be purchased online or at the local facility.
What should customers know about the office and gate hours at Extra Space Storage?
Office hours correspond to when the manager is available to assist you, while gate hours determine when you can access your storage unit, which are from 6:00 AM to 10:00 PM daily.
How can nearby places like U-Haul Neighborhood Dealer benefit Extra Space Storage customers?
Customers can conveniently rent moving trucks or trailers from the nearby U-Haul Neighborhood Dealer to facilitate moving their belongings to or from Extra Space Storage.
What dining options are near Extra Space Storage for customers visiting the area?
Customers visiting Extra Space Storage can enjoy nearby restaurants such as Pepe’s Mexican Restaurant, Liang’s Garden (Chinese cuisine), and Carlo’s Lorenzetti’s Italian Restaurant before or after their visit.
How can customers use nearby laundromats when using Extra Space Storage?
Nearby laundromats like Laundry Basket Laundromat and Wash Fold Pickup Deliver offer convenient laundry services for customers who may need to freshen clothes while managing their storage needs.