Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 571 W 14th St in Chicago Heights, IL today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, elevator access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
253 reviews
5 stars
221
4 stars
13
3 stars
7
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Willie and Levin, received high praise for their helpfulness, professionalism, and friendliness, contributing to a positive customer experience.
Facility Cleanliness
Customers consistently noted that the facility was clean and well-maintained, enhancing their overall satisfaction.
Pricing Concerns
Several reviews expressed dissatisfaction with significant price increases after a short period of rental, leading to concerns about the company's pricing practices.
Smooth Operations
Many customers reported a smooth and efficient process for renting units, indicating effective operational management.
- MMMikeJan 3, 20265.0Thank you. Good and cheap units
- CMCrescent MuhammadDec 30, 20255.0Levine was very pleasant and assisted men with insuring my code was working properly and guided me to the unit
- MTMary TundealiDec 15, 20255.0Great customer service! Very efficient and helped me with my issue immediately
- MTMs. R ThomasDec 9, 20255.0I have dealt with this company since the merger of Life Storage and Cube Storage. Now that the existing company is Extra Storage, I have encountered some deficiencies of service, such as pricing and lack of dollies and dumpers. I must acknowledge, though, that their employees constantly assist in making sure the transactions are successful, which is why I still patronize their company. I would like to send a special shout-out to Mr. Willie and Mr. Levine! I hope this business recognizes their professionalism and gives them KUDOS for the services they are doing.
- NSNovay SpencerDec 9, 20255.0Employee Mr. Levin is very, very polite, knowledgeable, and patient! Every visit is pleasant and he never lets a customer leave at unease...
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Chicago Heights, Ford Heights, Matteson, Flossmoor, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the corner of Western Ave and US-30.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
Do I need climate controlled storage?
Whether it’s 100-degree heat or below-freezing cold, extreme temperature changes can severely damage sensitive items kept in a non-regulated environment. With storage that’s climate-controlled, your items are better protected from these extreme conditions. Most Extra Space Storage facilities offer climate-controlled storage units.
What are the access hours for Extra Space Storage in Chicago Heights?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including climate-controlled and indoor units, as well as vehicle storage options.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage offers moving and packing supplies such as boxes available for purchase online and at the facility.
Is there an on-site manager at the Chicago Heights facility?
Yes, there is an on-site resident manager available at the Chicago Heights Extra Space Storage location.
Are there options for climate-controlled storage units?
Yes, most Extra Space Storage facilities, including Chicago Heights, offer climate-controlled storage units to protect temperature-sensitive items.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa for payments.
What nearby storage facilities are located around Extra Space Storage Chicago Heights?
Nearby storage options include CubeSmart Self Storage and CUBESMART, both offering additional storage services to the community.
What local amenities can I visit near Extra Space Storage for convenience?
You can visit nearby amenities like Food 4 Less supermarket, Dollar Tree discount store, and Starbucks coffee shop located near Extra Space Storage.
Are there any automotive services near Extra Space Storage Chicago Heights?
Yes, automotive services nearby include AAMCO Transmissions of Chicago Heights and AutoZone for repairs and automotive parts.
How can I access Extra Space Storage from major roads or landmarks in Chicago Heights?
Extra Space Storage is located near the intersection of Western Ave and US-30, also close to the landmark U.S. Route 30 in Illinois, making it easy to find.