Brand Certified
Lowe's Home Improvement
3.8(1502 reviews)
Certified by Lowe's Home Improvement • Apr 05, 2026
Business Details
1904 North Prospect Avenue, Champaign, IL
61822, United States
Certified by Lowe's Home Improvement • Apr 05, 2026
(217) 373-7300
Certified by Lowe's Home Improvement • Apr 05, 2026
https://www.lowes.com/store/IL-Champaign/0080
Certified by Lowe's Home Improvement • Apr 05, 2026
About
Certified by Lowe's Home Improvement • Apr 05, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Champaign, IL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 05, 2026
Lowe's Home Improvement
1904 North Prospect Avenue, Champaign, IL
61822, United States
Hours
Certified by Lowe's Home Improvement • Apr 05, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
3.8
1,502 reviews
5 stars
697
4 stars
364
3 stars
157
2 stars
70
1 star
214
- KHKathy Hefner4 days ago5.0I always find everything I need and the 2 gentlemen that helped Me today were the best. Thank You!!
- JWJohnny WebbApr 4, 20261.0Lowe’s Champaign is a joke. After two associates failed to “come right back” to help me reach an item in above stock, I was frustrated and asked to speak with a manager, and was directed to wait for the store manager at the customer service desk. After I waited, I explained what had happened, and not only was he very unprofessional and condescending in the way he spoke to me, my concerns were not addressed by him at all, and another associate was paged to help me reach it. Store manager did not wait to see if the third associate was on his way to the service desk and left outside of the store. I CONTINUED to wait for this third associate. Safe to say I ended up leaving without purchasing anything. All you had to do was get on a ladder. It amazes me more that store management disregards customer inquiries and issues.
- CBChris BaileyMar 29, 20261.0The sales manager for windows is a liar & scammer. I was promised a promotional rate (verbally and in writing) for financing, and did not receive that promotion. Now the sales manager has completely ghosted me - no response to texts, calls, and emails for months. He has vanished and I'm stuck with a monthly bill 3.5x higher than what was promised. Avoid.
- CNCharity NadroznyMar 29, 20265.0We had a refrigerator delivered to our house this week. Wow! The customer service during delivery was amazing! Lehman Ugueto Sanchez spent time explaining things to me. He took all of the wrappings off with care and was meticulous about the refrigerator looking good. He explained some things about the appliance and wanted to make sure I was completely satisfied with the appliance. He was kind and it was obvious that he cares about his job and making the customer happy! Thank you for your support!
- BTBridgette TorrenceMar 16, 20261.0There was a young man in the paint dept working on 3/16/2026 around 6pm. He never offered any of his assistance, seeing as though it was myself and others asking for service and i mean he literally just stood there with a blank stare looking directly at us, as if we were invisible, and or moving around to avoid helping customers. Well, Thankfully you do have staff that acknowledge customers when they are in need of assistance. Such as the women at the front end of the store, who understood why I was leaving after not being helped. They were very nice, even offered my child a lollipop. Basically, I had no choice but to take my business elsewhere. And maybe it was for the best !
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Champaign, IL?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, grilling equipment, home décor, and gardening equipment.
What are the operating hours of Lowe's Home Improvement in Champaign?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary with some closures on major holidays.
Does Lowe's Champaign provide delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
Which major brands are available at Lowe's Home Improvement?
Lowe's stocks brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Moen, Kohler, Kobalt, and many more trusted brands.
How can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting the process through your order history, and in-store returns require proof of purchase at the customer service desk.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
Are there services available for installation or repair at Lowe's?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, cabinetry, doors, windows, roofing, and more, as well as repair services.
Where can I find nearby places for dining or relaxation when visiting Lowe's in Champaign?
Nearby dining options include Subway, Little Caesars Pizza, Chinatown Buffet, Jumbo Crab, and Sushi Man. You can enjoy a meal before or after shopping at Lowe's.
Are there other stores near Lowe's where I can find related home improvement or décor items?
Yes, nearby stores include Sherwin-Williams for paint and building supplies, Carpet Weaver's Flooring for carpets and furniture, and Burlington for clothing and department store items.
How can nearby services like UPS Access Point and Minute Key be useful to Lowe's customers?
UPS Access Point provides convenient shipping and courier services near Lowe's, while Minute Key offers key and locksmith services, which can be helpful for customers dealing with home security or postal needs.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 05, 2026Yext Knowledge Graph
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