Brand Certified
Extra Space Storage
4.9(633 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
2411 Randall Rd, Carpentersville, IL
60110, United States
Certified by Extra Space Storage • Mar 01, 2026
(224) 699-3100
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/illinois/carpentersville/3444/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2411 Randall Rd in Carpentersville, IL today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, commercial tenants, office space available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
633 reviews
5 stars
614
4 stars2
3 stars6
2 stars4
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Steve and Anita, for their professionalism, helpfulness, and friendliness.
Cleanliness
The facility is frequently described as very clean and well-maintained, with many customers noting the cleanliness of the bathrooms and storage units.
Facility Management
The facility is well-managed, with smooth move-in and move-out processes, and customers appreciate the availability of moving carts and secure access.
Pricing Concerns
Some customers expressed dissatisfaction with frequent price increases, indicating that this is a notable concern among renters.
- EGEliu Gomez5 days ago5.0Steve and Anita are fantastic at the 2411 Randall Rd. Location in Carpenterville, IL. They were able to help me out right away and provided great service. Anita took the time to walk me through the facility and made sure everything went smooth.
- MBMike BFeb 23, 20265.0Had a good experience here. Anita is very helpful and kind. Very well kept facility.
- CDClarence DanielsFeb 20, 20263.0This is another former Dominick's location. Regretfully, I never visited this location in it's heyday. I'm genuinely surprised that Extra Space Storage was able to occupy this property. I would have figured that the local historical society would have insured that it was preserved as a landmark. My suggestion for the current owners: if you really want to see your business skyrocket, you should have the property retrofitted with a Dominick's theme. Not only will your existing customers love it, but it will attract many new customers as well. Now that's what I call a money printer! $$$
- SDSandra DekojFeb 9, 20265.0Had a great experience at this location with the Assistant Store Manager, Anita, which I would like to share. Anita opened the door and greeted me with a smile as I entered the storage office. I explained what I was looking for, she listened carefully and she was able to assist me in making the purchase. But most importantly, her hospitality made me feel like a valued customer. She took the time to show me a few storage units, and I was able to decide on a unit that worked out. I have used Extra Space Storage in the past, and I am a happy repeat customer. The building has great security, is very clean, and most of all, has knowledgeable friendly staff to help their customers to find a solution that works for them. Thank you, Anita, for your guidance, compassion in listening to my needs, and providing a great experience.
- KKKevin KiepeFeb 5, 20263.0When it comes to customer service this places has the best team you will get anywhere -Steve is in a class of his own. A truly exceptional service provider and a decent human! Unfortunately I left because Extra Space Storage are all about charging you extra and attempting to increase fees regularly!! If the company maintained stable prices and valued loyalty I’d have stayed for ever because Steve’s service will Not be beaten anywhere - it’s 10 star!! Thank you Steve and Anita - a great team!! Well done !!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Carpentersville, Huntley, West Dundee, Sutton, Gilberts, and Algonquin.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Huntley Rd and N Randall Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the gate access hours at Extra Space Storage in Carpentersville?
The gate hours for accessing your storage unit are from 6:00 AM to 10:00 PM every day of the week.
How can I determine the appropriate storage unit size for my belongings?
Use the Storage Unit Size Guide provided by Extra Space Storage to estimate how many boxes and larger items like furniture can fit in each unit size.
Do you offer climate-controlled storage units at this location?
Yes, most Extra Space Storage locations, including this one, offer climate-controlled units ideal for temperature-sensitive items.
What payment options are accepted at Extra Space Storage?
Payment methods include American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Are moving and packing supplies available at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available for purchase at Extra Space Storage.
Where is Extra Space Storage located in Carpentersville?
Extra Space Storage is located at 2411 Randall Rd, near the intersection of Huntley Rd and N Randall Rd in Carpentersville, IL 60110.
What nearby places can I visit before or after my storage visit?
Nearby you can find Subway for a quick meal, Dance Fever Academy if interested in dance classes, and Fantasy Nails for a relaxing spa treatment.
Are there any nearby financial services close to Extra Space Storage?
Yes, Fast Cash And Pawn is nearby, offering pawn and financial services if you need quick cash solutions.
Which nearby facilities offer fitness or wellness options near Extra Space Storage?
Near Extra Space Storage, you can find Blackhawk Taekwondo for martial arts training and Londos Family Chiropractic for chiropractic and holistic health services.
Can I manage my Extra Space Storage unit online or via an app?
Yes, you can rent units and manage payments online or via the Extra Space Storage app available for Android and iOS devices.
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