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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2411 Randall Rd in Carpentersville, IL today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, commercial tenants, office space available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Hours
Reviews
4.9
619 reviews
5 stars
602
4 stars3
3 stars4
2 stars3
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Steve and Anita, received high praise for their helpfulness, professionalism, and willingness to go above and beyond for customers.
Cleanliness
The facility is consistently described as very clean and well-maintained, with many customers noting the cleanliness of the storage units and common areas.
Accessibility
Customers appreciated the easy access to units, availability of moving carts, and the convenience of online reservations.
Pricing
While many found the pricing competitive and reasonable, there were some complaints about unexpected rent increases without prior notification.
Overall Experience
The majority of reviews reflect a positive overall experience, with many customers expressing satisfaction and recommending the facility to others.
- KKKennethNov 8, 20255.0Was simple and easy setup to rent unit. Kevin was great. The units are indoor do safe from weather and the elements.
- MNMarcia NowakNov 8, 20255.0Great service, Kevin was terrific explaining differences of each unit that I was considering. The facilities were clean,as well.
- BCB COct 28, 20255.0I reserved online. When we visited the Carpentersville facility, we realized my item would not fit the entrance to the storage facility. Anita went above and beyond to help us - from cancelling and getting a refund and finding us another facility nearby. Excellent customer service!
- SVSteve VicOct 27, 20255.0Anita was awesome, one of the biggest things for me is great customer service, she was patient with me and my wife, answered all our questions and made sure we chose the right storage unit for our situation. Definitely recommend this location if you are looking for a storage unit.
- NNNadine NickelsonOct 22, 20255.0My experience with ExtraSpace Storage was very good! The Staff was extremely helpful from the beginning. Steve (the Manager) was patient and explained thoroughly all rental options. He showed me the unit. The process was headache free. It is located close to my residence. The hours are open until 10 pm. The building is passcode secure and unit was very clean. There are moving carts you can use too. I’m very satisfied. Rates are slightly lower and/or competitive . I’m very glad I found this place- I highly recommend.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Carpentersville, Huntley, West Dundee, Sutton, Gilberts, and Algonquin.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Huntley Rd and N Randall Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the gate access hours at Extra Space Storage in Carpentersville?
The gate hours for accessing your storage unit are from 6:00 AM to 10:00 PM every day of the week.
How can I determine the appropriate storage unit size for my belongings?
Use the Storage Unit Size Guide provided by Extra Space Storage to estimate how many boxes and larger items like furniture can fit in each unit size.
Do you offer climate-controlled storage units at this location?
Yes, most Extra Space Storage locations, including this one, offer climate-controlled units ideal for temperature-sensitive items.
What payment options are accepted at Extra Space Storage?
Payment methods include American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Are moving and packing supplies available at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available for purchase at Extra Space Storage.
Where is Extra Space Storage located in Carpentersville?
Extra Space Storage is located at 2411 Randall Rd, near the intersection of Huntley Rd and N Randall Rd in Carpentersville, IL 60110.
What nearby places can I visit before or after my storage visit?
Nearby you can find Subway for a quick meal, Dance Fever Academy if interested in dance classes, and Fantasy Nails for a relaxing spa treatment.
Are there any nearby financial services close to Extra Space Storage?
Yes, Fast Cash And Pawn is nearby, offering pawn and financial services if you need quick cash solutions.
Which nearby facilities offer fitness or wellness options near Extra Space Storage?
Near Extra Space Storage, you can find Blackhawk Taekwondo for martial arts training and Londos Family Chiropractic for chiropractic and holistic health services.
Can I manage my Extra Space Storage unit online or via an app?
Yes, you can rent units and manage payments online or via the Extra Space Storage app available for Android and iOS devices.