Brand Certified
Lowe's Home Improvement
3.9(1664 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1170 Rendleman Road, Carbondale, IL
62901, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(618) 529-8400
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/IL-Carbondale/0493
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Carbondale, IL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
3.9
1,664 reviews
5 stars
839
4 stars
362
3 stars
178
2 stars
75
1 star
210
- PHPete Herren3 days ago1.0They were cleaning the floors with a large loud machine which they parked in front of the bathroom door and i had to squeeze past. Then I got to check myself out and bag my own purchase. Fun times at lowes.
- BBBre3 days ago1.0spent over $200 here and they wouldn’t let me return something when i bought it yesterday, realized i can’t use it and it’s in its original packaging and everything.
- HPHenry PrystalskiFeb 21, 20265.0Great service and friendly knowledgeable staff!
- BGBrittney GreenJan 30, 20261.0I spent a small fortune here on a new washer and dryer and It is supposed to be delivered tomorrow. I noticed the stacking kit that is needed was sold out. I tried calling yesterday to say hey, what is going to happen when my order is delivered without a stacking kit? Nobody answered the phone yesterday after waiting on hold for 45 minutes for two separate departments twice. I went to the store and located a stacking kit on the shelf that had already been opened. I bought it thinking it may be my only option. I asked customer service desk what would happen if they don't have a stacking kit when they come out and she said they would do the delivery anyway and just not stack the item. This doesn't work for me as they must be stacked or they won't fit. Today I called my local store attempting to confirm that we were still on for tomorrow's delivery and I sat on hold for an hour and nearly fifteen minutes trying to reach customer service. We also sat on hold with a second phone trying to speak to the appliance department for the same amount of time. After giving up I contacted chat on their website who was able to tell me that most of my items were out of stock from the store and they had to be shipped from the warehouse but not to worry they claim because my items should be delivered to the store late tonight for delivery tomorrow. I will believe it when I see it. This has been a really bad experience and I will go to the orange or green store from here on out instead.
- JKJason KiddJan 30, 20261.0Dealing with 3 ruptured pipes. Went to Lowes of Carbondale IL to get the parts needed for repairs. A woman from another department called for assistance to Plumbing on my behalf. No one showed. After 15 minutes I put my selections back and left. #waste of time. Guess you all don't want my business. Thank God we have options for Home Improvement stores. Lowes has gone down hill immensely. I wish I didn't have to choose a rating to post. Lowes doesn't deserve 1 star.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Carbondale, IL offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Carbondale, IL?
The store is open Monday to Friday from 6:00 AM to 9:00 PM, Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement in Carbondale offer delivery and pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customers' convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates about your order will also be sent to you.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. Returns from Lowes.com orders can be started online, and in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment methods.
Are there services for installation and assembly at Lowe's Home Improvement?
Yes, Lowe's offers a variety of installation services including appliances, flooring, blinds, cabinets, roofing, and more, as well as assembly services.
How can nearby places like Blue Rhino Propane Exchange and KeyMe Locksmiths complement my visit to Lowe's?
Blue Rhino Propane Exchange provides propane refills which may be useful if you purchase grills at Lowe's. KeyMe Locksmiths can assist with key and lock services if you need security products bought at Lowe's installed or serviced.
What nearby restaurants can I visit before or after shopping at Lowe's Home Improvement in Carbondale?
Nearby dining options include Subway for sandwiches, Dunkin' for coffee and donuts, Chili's Grill & Bar for American and Tex-Mex cuisine, Sergio's Mexican Restaurant, and Lone Star Steakhouse & Saloon for American fare.
Are there other shopping options near Lowe's Home Improvement in Carbondale, IL?
Yes, nearby shopping includes Party City University Plaza for party supplies, ALDI USA for groceries, T.J.Maxx for clothing, HomeGoods for home furnishings, Hobby Lobby for arts and crafts, and Big Lots for discount goods.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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