Business Details
About
Appliance Repair Service
A&G Repair Service provides appliance repair services to the Burr Ridge, IL, area.
Location
Hours
Reviews
4.1
324 reviews
5 stars
232
4 stars
21
3 stars3
2 stars
5
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with customer service, citing rudeness and unprofessional behavior from staff.
Technician Performance
Technicians received praise for their professionalism, knowledge, and efficiency in completing repairs.
Scheduling Issues
Numerous reviews highlighted difficulties in scheduling appointments and receiving timely service.
Communication Problems
Customers expressed frustration with unclear communication regarding appointment times and service updates.
Repair Quality
While some customers were satisfied with the repairs, others reported unresolved issues and dissatisfaction with the service provided.
- BBbeverly bonnerNov 2, 20255.0Great
- RArebecca andruskiewiczOct 13, 20255.0A&G always provides helpful information and schedules us quickly when one of our appliances is in need of repair
- VNVicki NagyOct 7, 20255.0On time done well was knowledgeable
- LKLauren KourisSep 22, 20251.0One star, just for the techs who showed up, though the issue was unresolved. Greg is rude and disrespectful. Claimed my elderly mother was lying when he failed to call as promised for service. Told me to call their district manager and "give them hell" and hung up when I called to follow up on a repair September 22nd for an issue still unresolved since July (a part I can put on myself its so simple). Greg is unprofessional and speaks to clientele with disdain. Was sent here through warranty for my dishwasher; they should use another company so this poor service does not reflect back on them. DO NOT RECCOMMEND!
- CWCarolyn WaiteSep 6, 20255.0All went very well and technician was beyond tolerable and respectful in all area's.
Frequently Asked Questions About A&G Repair Service
What appliances do you fix?
Our repair services cover a wide range of major household appliances. This includes dishwashers, dryers, freezers, ovens and ranges, refrigerators, stoves, and washing machines.
Do you charge to come out to my house?
Yes, we do charge for house calls. This fee covers the cost of our technician's travel and initial diagnostic assessment.
Are your employees vetted?
Yes, all of our technicians undergo thorough background checks as part of our commitment to customer safety and service quality.
What types of appliance repair services does A&G Repair Service offer?
A&G Repair Service provides repairs for washers, dryers, refrigerators, freezers, dishwashers, ovens, and ranges.
Which appliance brands does A&G Repair Service specialize in?
They specialize in repairing Samsung, LG, Haier, GE, Whirlpool, Maytag, and Kenmore appliances.
What are the regular business hours for A&G Repair Service?
They are open Monday to Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 3:00 PM. They are closed on weekends.
Does A&G Repair Service offer services outside regular business hours?
Yes, they provide extended service hours as indicated by their additional hours information.
What methods of payment does A&G Repair Service accept?
They accept American Express, Cash, Check, MasterCard, and Visa payments.
Where is A&G Repair Service located?
A&G Repair Service is located at 16W300 83rd St., Burr Ridge, Illinois, 60527, USA.
How can I contact A&G Repair Service by phone?
You can reach them at their main phone number +1 630-984-8700 or alternately at +1 630-908-7888.
Is A&G Repair Service accredited or have any ratings?
Yes, they have a Chicago BBB A+ Rating, indicating high customer satisfaction and reliability.
What nearby medical facilities are close to A&G Repair Service?
Nearby medical facilities include Priti Singh (neurologist), Karis L. Tekwani, MD, and Bill J. Schroeder, DO (pediatrician). These can be useful if you require medical attention before or after a visit.
What other services or businesses are located near A&G Repair Service that customers might find helpful?
Customers might find nearby businesses such as Scorpion Express Logistics Corp for freight services, Pure Wine Co for a wine bar experience, and City Wide Facility Solutions for cleaning and roofing services useful during their visit.