Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Bradley, IL Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,328 reviews
5 stars
690
4 stars
296
3 stars
155
2 stars
52
1 star
135
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful employees.
Product Returns
Many customers expressed frustration with the return policy, citing difficulties in returning items and poor handling of defective products.
Pricing Issues
Customers noted competitive pricing on some items but also reported discrepancies and dissatisfaction with pricing practices.
Inventory Management
Several reviews mentioned issues with stock availability and inaccurate inventory counts, leading to customer frustration.
Store Cleanliness
The store is generally regarded as clean and well-organized, contributing positively to the shopping experience.
- MLMarty Lachata1 day ago5.0It’s Lowe’s. They have predictable prices, and the stuff you’d expect them to have. Clean and well organized.
- LLLiveoutdoors85Nov 11, 20251.0Went there for the last time the other day. Went to return an outdoor faucet I bought last August that failed and couldn’t. I had original receipt and everything along with sticker still on item. Girl at register said sorry call the manufacture. Are you serious? Don’t stand behind your products? I bought the other 2 on the house from Menards and Ace. Had to return the one to Menards as it broke after 2 years and had no problem at all. Just swapped it out and said thank you. I just swapped a hot water heater at Menards too with no questions asked. I’ll never buy from Lowe’s again and keep hearing worse and worse reviews about Lowe’s. Mom and there to return a tool which was clearly theirs with the tags and they said no sorry. It was a Kobalt tool lol. She asked for even a store credit and they said no. The girl at the service desk was rude too and not willing to help at all. I’ll be shopping at the local Ace, Menards, and Home Depot where I live from now on. Used this Lowe’s from time to time because it was in my travels. Not anymore. I’ve bought everything from appliances, lumber, lawn and garden, tools, and building material too. Not again and I’ll make sure to tell others my experience too so they don’t get inconvenienced like I did. Stand behind your products or don’t sell them at all!!
- MLMiss_ La'NaeSep 23, 20255.0Had the most reasonable price for Red Lava Rock in town, appreciate you Lowe's. Love this store.
- RJRyan JeffriesSep 20, 20255.0Best lumber around
- AAAl and Hilda AmadioSep 12, 20254.0Older person did mot want to use self checkout becsuse she wasn't sure how to. They had no casheirs she did get help
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands does Lowe's Home Improvement in Bradley, IL offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, flooring, garden tools, grills, hand tools, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing, storage, and more. Popular brands include GE, Whirlpool, LG, Samsung, Craftsman, Kobalt, and Kohler.
What are Lowe's store hours in Bradley, IL?
Lowe's in Bradley is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others having reduced hours.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order or know when it's ready for pickup?
You can check your order status online by entering your order number or logging in to your MyLowe’s account. You'll receive an email with pickup instructions and store location once your order is ready for pickup.
What payment options are accepted at Lowe's Home Improvement in Bradley?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
Are there any special services available at Lowe's in Bradley, IL?
Yes, Lowe's offers various installation services including appliances, cabinetry, flooring, HVAC, and more. They also provide free delivery, free haul away, easy returns, and easy exchanges.
What nearby places can I visit around Lowe's Home Improvement in Bradley?
Nearby places include Minute Key locksmith services for key needs, Quality Inn Banquets for event planning, and Oberweis, an American restaurant and ice cream shop, perfect for dining before or after your Lowe's visit.
Is there a convenient gas station near Lowe's in Bradley?
Yes, nearby gas stations include Shell, Cumberland Farms, and Minit Mart, useful for refueling before or after shopping at Lowe's.
Are there convenient financial services close to Lowe's Home Improvement?
Yes, you can find the Sun Loan Company for payday loans, LibertyX Bitcoin ATM for currency exchange, H&R Block for tax services, and Western Union for money transfers near Lowe's in Bradley.
Does Lowe's offer multilingual support?
Lowe's supports English and Spanish languages, with in-store translation services available for other languages to assist customers.