Lowe's Home Improvement

4.2
1452 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Bolingbrook, IL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
245 South Weber Road, Bolingbrook, IL
60490, United States

Hours

Reviews

4.2
1,298 reviews
5 stars
762
4 stars
270
3 stars
109
2 stars
37
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, highlighting specific employees who provided exceptional service.

Installation Issues

Several reviews mentioned problems with installation services, including careless handling and poor communication from contractors.

Product Quality

Customers generally expressed satisfaction with the quality of products purchased, particularly appliances and flooring.

Delivery Problems

Multiple reviews noted issues with delivery, including delays and miscommunication regarding installation.

Mixed Experiences

While many customers had positive experiences, some reported negative interactions with specific employees, leading to frustration.
  • AS
    Adam S
    Jan 4, 2026
    5.0
    Clean store. Friendly associates. Great prices
  • WI
    wheelchair shop Inc
    Dec 26, 2025
    5.0
    Very helpful employees.
  • PS
    Phil Svoboda
    Dec 24, 2025
    5.0
    This is the kind of Lowe’s that cares about the customer’s experience. I’ve shopped at a lot of Lowe’s across the country and this one wins. Kyle and Linda are standouts in making sure you’re getting taking care of. They always have lumber carts and flatbeds available in the aisles. There’s no searching the parking lot to find a cart, they’re always ready for you inside, which makes a huge difference in the winter.
  • BB
    Brankica Bujic
    Dec 15, 2025
    1.0
    Carpet services review- The carpet itself is great quality, and we were happy with the product from Lowe’s. Unfortunately, the installation contractors were extremely careless. During installation, they scratched every baseboard throughout the house. Now we’re left with double the work and extra expense—we have to carefully protect the brand-new carpet with tape all around the rooms just to repaint the baseboards, and some areas may need to be painted twice to fix the damage properly. This completely defeats the purpose of hiring professionals. Installation should not create additional repairs in the home. Lowe’s needs to seriously reevaluate the contractors they use, because this level of workmanship is unacceptable.
  • JR
    James Rooks
    Nov 28, 2025
    1.0
    Their black Friday deal was an absolute joke. They say they opened at 6 AM somehow 50 people got numbers before the 6 AM opening, leaving people standing outside and subzero without any notice.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.