Hobby Lobby

Reviews

• CC

  C C

  1 day ago
  1.0
  I’m extremely disappointed with the service I received at this location. I asked for help with a price match for an item I purchased from another Hobby Lobby store. I brought the exact same item along with my receipt, since the price at this location was higher for the same product and code. Instead of assisting me, the manager, Ashley, told me I needed to bring in a clipped coupon. I contacted corporate, and they confirmed that since I had the exact item and receipt, the price match should have been honored without requiring a coupon. This situation was handled poorly and caused unnecessary frustration. As a manager, professionalism, knowledge of policy, and respectful communication with both employees and customers are essential. Unfortunately, that was not my experience. Because of this interaction, I will no longer shop at this location. I will be driving to the Oswego/Naperville stores instead, where the service is much better. I hope this feedback is taken seriously so improvements can be made. As for Ashley, refresh your companies mission statement “honor the Lord in all we do by operating the company in a manner consistent with Biblical principles“.
• MV

  Michelle V

  4 days ago
  5.0
  This location was clean and nicely organized. Bolingbrook's store was larger than the other location I usually go to. Great sales and even better clearance.
• AA

  andreana

  Feb 21, 2026
  5.0
  my comfort store, please don’t ever close <3 they have everything you could need. i have found all my items here for crotcheting, 3D printing, painting, car accessories and house decor. i love this store so much
• PG

  Priscilla La Gace

  Feb 9, 2026
  4.0
  It was quick to find what we needed. My daughter needed something for a school project and was able to find what we needed quick. We actually decided to just look around after. But when we went to check out it took forever. They called another person to the register so now 2 register are going and the long line which was 6 deep behind me and 3 in front went to the other line. The second line was finished before I it made thru 1 in mine. I was okay with it because I wasn't in a rush or anything. I just felt that it was odd that it was talking such a long time. But other than that it was great prices they had everything we needed.
• AA

  Ana Ae

  Jan 14, 2026
  5.0
  This Hobby lobby is a great location with very nice staff.I found wooden puzzles for a great price and it comes in different shapes great for many activities.

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