Extra Space Storage

4.8
1011 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1301 Harlem Ave in Berwyn, IL today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, manager living on site, exceptional security, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, parking spaces, elevator access, drive up climate controlled units, heated loading bay, kiosk, wide drive isles, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
1301 Harlem Ave, Berwyn, IL
60402, United States

Hours

Reviews

4.8
1,011 reviews
5 stars
932
4 stars
43
3 stars
10
2 stars
9
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Juan and Elizabeth, received high praise for their helpfulness, professionalism, and attentiveness.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with frequent rent increases, indicating a perception of predatory pricing practices.

Ease of Process

Customers appreciated the straightforward and efficient process for renting and accessing storage units.

Facility Features

The convenience of the facility, including spacious units and easy access for loading and unloading, was frequently highlighted.
  • FB
    Felix Betancourt
    Nov 10, 2025
    5.0
    My wife & me came in looking for a storage unit. Juan took care of us. He was great & very respectful. Showed us a couple units, then when we decided which one to go with he was very professional & fast. Walked us out to test our codes & make sure everything was working right.
  • FS
    Felix Sthormes
    Nov 8, 2025
    4.0
    Excelente
  • EE
    Eva Escamilla
    Nov 7, 2025
    5.0
    Juan the store manager was very friendly & knowledgeable. It was pleasure working with him.
  • RB
    rellina brown
    Nov 4, 2025
    5.0
    Juan manager gave me clear and concise information. The storage facility is the cleanest I have ever seen. Very spacious and the prices are fair. Excellent customer service. And there is even automatic lights that automatically come on.
  • MG
    Marketing Guru
    Oct 22, 2025
    1.0
    Visited the rep was totally trying to scam me. I walked out no thanks

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.