Extra Space Storage

4.5
137 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 4201 N Belt W in Belleville, IL today! Our large selection of storage units, exceptional security, deliveries accepted, multiple entrance/exit gates, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
4201 N Belt W, Belleville, IL
62226, United States

Hours

Reviews

4.5
137 reviews
5 stars
114
4 stars
2
3 stars
5
2 stars
2
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Clay, Tyra, and Lucas.

Cleanliness

The facility is consistently described as clean and well-maintained, with customers appreciating the climate control and security measures.

Access Issues

Several reviews mentioned problems with access to the facility, including broken keypads and limited office hours, leading to frustration among customers.

Price Increases

Customers expressed dissatisfaction with unexpected and frequent price increases, which they felt were not communicated effectively.

Overall Experience

While many customers had positive experiences, some reported significant issues that led to a lack of trust in the management and operations.
  • KK
    Kenya
    2 days ago
    5.0
    Clay and the property was a great experience!
  • DR
    Diamond Rainey
    4 days ago
    5.0
    The experience is very good I do recommend using extra space storage for storing your thing been nothing but good and positive customer service manager (clay )
  • JB
    Jackie Bownes
    6 days ago
    5.0
    The facility is amazing! Mr. Clay was awesome!
  • LG
    Letaisha Green
    Jan 5, 2026
    5.0
    Nice clean. Clay was knowledgeable polite and respectful
  • RW
    Rebecca Wuest
    Dec 9, 2025
    5.0
    I liked using Extra Space when I needed....well extra space, lol. Facilities was kept secure and clean. The team always went above and beyond. My possessions were kept temperature controlled, which was important to me. On boarding and off-boarding was seamless, and pleasant....which was unexpected how smooth it was. I wasn't paid to write this; just asked to provide my feedback. Thanks, team!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.