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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2325 Benchmark Ln in Bartlett, IL today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, parking spaces, elevator access, drive up climate controlled units, heated loading bay, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
220 reviews
5 stars
210
4 stars2
3 stars2
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Sam and Liz, received high praise for their helpfulness, friendliness, and professionalism.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Concerns
Customers expressed dissatisfaction with significant rent increases after initial promotional rates, leading to frustration and some considering moving out.
Facility Features
The storage units are noted for being modern, well-lit, and equipped with convenient features like large doors for easy access and available dollies.
- MSMary SoriaNov 15, 20255.0Brandy at the Bartlett location was very helpful and helped me with the process and was so patient and kind
- JOJoshua OlenNov 8, 20255.0Great customer service. Brandi was patient and kind! Can’t find this kind of customer service anywhere anymore! Will definitely recommend this facility!
- BABay ANov 7, 20255.0⭐️⭐️⭐️⭐️⭐️ I had such a great experience with Brandi C. customer service was absolutely amazing was patient, kind, and took the time to really listen to my situation. Brandi went above and beyond to help me and made sure everything was resolved perfectly. It’s rare to find someone so professional and caring these days. Thank you, Brandi, for your outstanding help and for making the whole experience stress-free!
- TBTammy BuschNov 6, 20255.010/10 for customer service. Brandy was very kind and patient. He took time to thoroughly explain everything even when I couldn't make up my mind. Thank you!🙏
- KKkippis05Oct 7, 20252.0The facility itself is nice — it’s fairly new, which is always a plus. However, once the online teaser rate expires, expect to spend at least 100% more for the space you rent. I have a 5x10 on the second floor, and the rate was $32/ mo at the beginning. Once the rate expired, it jumped to $57. Still not bad. Then I received a notification less than a week ago that the rate would jump to $112 at the beginning of November. Incremental increases can and should be expected, but it should never be that dramatic, and multiple increases within a 12 month period is just asinine. Personally, 50 square feet on the second floor of a storage facility should never be that much unless the staff are moving the stuff for you and dusting the contents of each unit. I’ll be moving out at the end of the month.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Bartlett, Crystal Lake, Rosemont, Sycamore, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of W Bartlett Rd and IL-25.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the opening hours of Extra Space Storage in Bartlett, IL?
Extra Space Storage in Bartlett, IL is open daily from 6:00 AM to 10:00 PM.
Does Extra Space Storage offer climate-controlled units?
Yes, Extra Space Storage offers climate-controlled storage units as an option for temperature-sensitive items.
Can I access my storage unit anytime at Extra Space Storage?
Gate access hours are from 6:00 AM to 10:00 PM every day, allowing you to access your unit during these times.
Are drive-up storage units available at this facility?
Yes, Extra Space Storage provides drive-up access units which make loading and unloading large items easy and convenient.
Does Extra Space Storage sell moving and packing supplies?
Yes, a variety of moving and packing supplies including boxes are available for purchase online and at the facility.
What payment methods does Extra Space Storage accept?
Payment options include American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is Extra Space Storage located in Bartlett, IL?
It is located at 2325 Benchmark Ln near the intersection of W Bartlett Rd and IL-25.
Are there any nearby gas stations if I need to fuel up before visiting Extra Space Storage?
Yes, several gas stations nearby include Shell, Mobil, and Truenorth convenience store and gas station.
What are some nearby places for food and refreshments around Extra Space Storage?
You can visit Dunkin' nearby for coffee, donuts, and smoothies before or after your storage visit.
Are there any parks or recreational areas near Extra Space Storage in Bartlett?
Yes, Koehler Fields baseball field and Coyote Junction Park are nearby places where you can enjoy outdoor activities.