Brand Certified
Extra Space Storage
4.9(348 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
410 Hill Ave, Aurora, IL
60505, United States
Certified by Extra Space Storage • Mar 01, 2026
(331) 255-2508
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/illinois/aurora/4168/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 410 Hill Ave in Aurora, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, parking spaces, elevator access, RV parking, drive up climate controlled units, heated loading bay, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
348 reviews
5 stars
334
4 stars
7
3 stars1
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Ginger and other staff members received high praise for their helpfulness, friendliness, and professionalism, significantly enhancing the customer experience.
Cleanliness
The facility is consistently described as clean, well-maintained, and organized, contributing to a positive impression among customers.
Pricing Issues
Several customers expressed dissatisfaction with sudden price increases and issues related to unit sizes, indicating a need for better communication regarding pricing.
Mixed Experiences
While many reviews highlight excellent service, there are a few negative experiences related to property damage and perceived lack of care from staff.
- TRTracy Regalado5 days ago5.0Such a great experience meeting with Ms Ginger this evening! Thank you for all your help!
- JFJacqueline FrazierFeb 21, 20265.0Ginger professionalism was superb. She went above the call of duty. Thanks fir great service. Extra Space Storage is my preferred storage company.
- JYJJ YunFeb 20, 20265.0Ginger was the best. They’re very attentive and would call me to make sure I could get the unit i preferred. Easy quick process and even saw the unit before I signed. Prices are reasonable and the facility is very clean. Could not be happier thank u!
- SDsarai duranFeb 14, 20265.0If you looking something for short or long time this is your place .. they have a great deals and the service is amazing… Ginger is a very kind person and gives you the best service with a lot of patience .. ask for her and you will have the best experience..
- MRMarissa RiosJan 30, 20261.0Not only was I charged & provided with the wrong unit, they doubled my monthly fee without any notice. I reserved & paid for a 10x10 but they gave me 6x8. A week later I HAD to request for a bigger unit & Ginger assisted me with giving me the right size unit. Then a few months later they doubled my monthly fee without any notification.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Aurora area, including Naperville, Batavia, Oswego, and nearby areas.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Hill Ave and 5th Ave.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the gate access hours for Extra Space Storage in Aurora, IL?
The gate access hours are from 6:00 AM to 10:00 PM every day of the week, Sunday through Saturday.
Does Extra Space Storage offer climate-controlled storage units?
Yes, Extra Space Storage offers climate-controlled storage units for items sensitive to temperature variations.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, you can buy a variety of moving and packing supplies both online and at the local Extra Space Storage facility.
Is there drive-up access available at Extra Space Storage Aurora?
Yes, drive-up access is available, allowing you to pull a vehicle directly up to your storage unit for easy loading and unloading.
What types of vehicle storage does Extra Space Storage provide?
Extra Space Storage offers outdoor parking, covered parking, and indoor storage solutions for RVs, as well as vehicle storage options.
Where is Extra Space Storage located and what is the nearest main intersection?
Extra Space Storage is located at 410 Hill Ave in Aurora, IL, near the intersection of Hill Ave and 5th Ave.
What nearby storage facilities are close to Extra Space Storage?
Life Storage - Aurora is a nearby self storage facility located close to Extra Space Storage, offering additional storage options.
Are there any convenient stores near Extra Space Storage where customers can pick up supplies or snacks?
Yes, nearby convenience stores include Deals Depot and Primo's Food Mart where customers can find snacks, groceries, and automotive accessories.
What nearby automotive-related businesses could be useful for Extra Space Storage customers?
Nearby automotive services include Escalante's Auto Repair for vehicle maintenance and Arandas Auto Glass and Towing for auto glass services and towing.
What payment options does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa as payment options.
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