Extra Space Storage

4.9
322 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 410 Hill Ave in Aurora, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, parking spaces, elevator access, RV parking, drive up climate controlled units, heated loading bay, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
410 Hill Ave, Aurora, IL
60505, United States

Hours

Reviews

4.9
322 reviews
5 stars
309
4 stars
7
3 stars
1
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Ginger, Angel, and Marisela, for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is frequently described as very clean, well-maintained, and organized, contributing to a positive customer experience.

Accessibility

Many reviews highlight the easy access to the storage units and the straightforward sign-up process, making it convenient for customers.

Security

Customers feel secure about their belongings, noting the safe and secure environment of the storage facility.

Mixed Experiences

While most feedback is positive, there are a few negative comments regarding pricing increases and issues with pests, indicating some areas for improvement.
  • AG
    Alex Grady
    3 days ago
    5.0
    Extra space staff was very friendly, attentive and helpful with my needs upon arriving. The environment itself was very clean and up kept. 10/10 service.
  • RD
    Ruby Dear
    5 days ago
    5.0
    I like the storage place nice and clean.The lady, Ginger Smith was very nice.
  • FM
    Fawne Morris
    5 days ago
    5.0
    Staff Ginger was incredibly helpful today regarding my acct. She was very friendly and informative.
  • TI
    Tim Iannantone
    Nov 14, 2025
    5.0
    I had a few questions regarding my two units. I spoke with Ginger and she was wonderful. She explained price rates to me thoroughly so I can make an informed decision. She was beyond helpful. Thanks Ginger! 👍
  • MS
    Michael S
    Nov 1, 2025
    5.0
    The faculty is new and very clean. The sign up process was super easy. Ginger knew all of the answers to my questions and made me very comfortable.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.