Extra Space Storage

4.9
748 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1650 N Randall Rd in Aurora, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, exceptional security, covered drive isles, covered loading bay, deliveries accepted, drive-in building, non climate controlled units available, parking spaces, elevator access, heated loading bay, kiosk, meeting room available, commercial tenants, office space available, retail space available, solar site, electricity available, Wifi available, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1650 N Randall Rd, Aurora, IL
60506, United States

Hours

Reviews

4.9
748 reviews
5 stars
718
4 stars
19
3 stars
3
2 stars
4
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Debbie and Sam, received high praise for their exceptional customer service, going above and beyond to assist customers.

Cleanliness

The facility is consistently described as clean, well-maintained, and organized, contributing to a positive customer experience.

Friendly Staff

Customers frequently noted the friendliness and helpfulness of the staff, creating a welcoming environment.

Pricing Concerns

Some customers expressed dissatisfaction with rising prices after initial rental periods, indicating a need for transparency regarding pricing.

Accessibility

The facility is noted for its easy access and convenient features, such as drive-thru loading bays and spacious elevators.
  • MG
    Malcolm Graham
    6 days ago
    5.0
    Had a unit for 5 years, never had an issue. Very helpful, and easy to work with. Will be back one day
  • DO
    DJ OMARIN
    Nov 1, 2025
    5.0
    I am definitely very happy with all the service from the employees of the place, always with a smile on their face, the place is always clean and the location is excellent, thank you very much
  • HB
    Heather Baer
    Nov 1, 2025
    5.0
    Sam made my first visit so easy. She went the extra mile to help me. Thank you, Sam!
  • DS
    Dave Salgado
    Nov 1, 2025
    5.0
    Sam is awesome! She took time out of her day to help me figure out the problem I was having with my app! She's always going the extra mile to make her customers happy!
  • AG
    Army Guy
    Oct 23, 2025
    5.0
    Denise was super helpful. She answered all our questions and got us the right size unit for us.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.