Extra Space Storage

4.8
600 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 232 S Lake St in Aurora, IL today! Our large selection of storage units, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, RV parking, drive up climate controlled units, heated loading bay, wide drive isles, electricity available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
232 S Lake St, Aurora, IL
60506, United States

Hours

Reviews

4.8
600 reviews
5 stars
542
4 stars
26
3 stars
11
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Tim and Julian, received high praise for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is consistently noted as clean and well-maintained, contributing to a positive customer experience.

Accessibility

Customers appreciate the easy access to units and the overall convenience of the facility.

Affordability

Many reviews highlight the competitive pricing and value for the services provided.

Areas for Improvement

Some customers mentioned issues with limited carts and unclear floor plans, as well as concerns about pest control.
  • JA
    JUAN CARLOS AGUIRRE
    Nov 15, 2025
    5.0
    Nina was very helpful in making this a quick process. She’s a good member of the Extra Space Storage team
  • JC
    Jeff K (Cobra)
    Nov 11, 2025
    5.0
    Tim and Nina in the office are great!
  • PJ
    Princess Julie
    Nov 3, 2025
    5.0
    Staff is really friendly and the facility is heated indoor parking good accessibility
  • LL
    Lauren
    Oct 28, 2025
    5.0
    Very clean facility and management is always very helpful. I’ve rented here a few years and there’s been a big difference under Tim’s management.
  • CR
    Carlos Reyes
    Oct 22, 2025
    4.0
    My unit is on the third floor. It's clean, easily accessible. The staff is friendly and helpful whenever I have questions. My only reason for not giving 5 stars is the limited amount of carts on the first floor.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.