Brand Certified
Extra Space Storage
4.8(619 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
232 S Lake St, Aurora, IL
60506, United States
Certified by Extra Space Storage • Mar 01, 2026
(630) 892-5296
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/illinois/aurora/3325/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 232 S Lake St in Aurora, IL today! Our large selection of storage units, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, RV parking, drive up climate controlled units, heated loading bay, wide drive isles, electricity available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.8
619 reviews
5 stars
559
4 stars
26
3 stars
11
2 stars4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Tim and Nina, for their friendliness, professionalism, and willingness to help.
Cleanliness
The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.
Accessibility
Customers appreciated the easy access to units and the helpfulness of staff in navigating the facility.
Mixed Experiences
While most reviews are positive, there are some complaints about rude staff and billing issues, indicating inconsistency in service.
- MTMaria TFeb 17, 20265.0Nina was wonderful on helping me with my storage unit. I love coming to this location, she has great customer service and is super friendly.
- MAMary AguilarFeb 13, 20265.0Nina was outstanding!!! 10 stars!!!!
- ESErika SalazarFeb 3, 20265.0Place looks amazing with the remodel. Staff is amazing very friendly
- NRNatalia RuizJan 31, 20265.0great customer service she went extremely nice she went into detail about information about size of storage unit which I appreciated it greatly :)
- FRFiliberto RuizJan 30, 20265.0The assistant manager nina was fabulous on helping me with setting up my unit. This location has improved with great customer service representatives and cleanness.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Aurora area in addition to nearby communities like Montgomery, Boulder Hill, Eola, Prestbury, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of S Lake St and W Galena Blvd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM for access to your storage unit.
Where is Extra Space Storage located?
Extra Space Storage is located at 232 S Lake St, Aurora, IL 60506, US.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a large selection including drive-up units, climate-controlled units, non-climate controlled units, and options for boats, RVs, and vehicles.
Can I buy packing supplies at Extra Space Storage?
Yes, Extra Space Storage provides moving and packing supplies, including boxes, available for purchase online and at the facility.
What is the difference between office, access, and gate hours at Extra Space Storage?
Office hours refer to when the Store Manager is available to assist you, whereas gate hours represent the times you can access your storage unit. Both are from 6:00 AM to 10:00 PM daily at this location.
Does Extra Space Storage offer climate-controlled units?
Yes, climate-controlled storage units are available for sensitive items, along with standard non-climate-controlled options.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
How can nearby businesses like Penske Truck Rental benefit customers of Extra Space Storage?
Customers can rent moving trucks from Penske Truck Rental nearby to facilitate moving their belongings to or from Extra Space Storage, making the process more convenient.
What nearby services are available for vehicle maintenance close to Extra Space Storage?
Nearby options include Pedroza Auto Repair and Automotive Plus for automotive repairs and oil changes, which is convenient for customers storing vehicles at Extra Space Storage.
Are there nearby amenities where I can shop or relax before or after visiting Extra Space Storage?
Yes, One Stop Grocery Store is nearby for groceries and liquor, and Foreign Exchange Brewing Company offers a brewery and beer bar to relax.
Brand Certified Facts from Extra Space Storage
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