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Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 232 S Lake St in Aurora, IL today! Our large selection of storage units, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, RV parking, drive up climate controlled units, heated loading bay, wide drive isles, electricity available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
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- Credit cardAvailable
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Location
Hours
Reviews
4.8
605 reviews
5 stars
546
4 stars
26
3 stars
11
2 stars3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Tim and Julian received numerous commendations for their exceptional customer service, with many customers highlighting their friendliness, professionalism, and willingness to help.
Facility Cleanliness
The facility is consistently described as clean, organized, and secure, contributing to a positive customer experience.
Staff Professionalism
Customers noted the professionalism of the staff, particularly Tim and Nina, who were praised for their knowledge and helpfulness throughout the rental process.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding customer service and facility issues, indicating inconsistency in service quality.
- XXXrilumDec 18, 20255.0Tim and Nina are great, very professional.
- AUA Google UserDec 17, 20255.0Absolutely fantastic customer service!!! Smoothly process, great communication and an overall excellent experience. Nina and Tim
- GEGabby ENov 30, 20255.0I had an amazing experience with Nina at Extra Space Storage. From the moment I walked in, she was very friendly and made the whole process simple and easy to understand. She took her time answering all my questions and helped me choose the right unit for what I needed. You can really tell she cares about the people she helps. The facility was clean, secure, and organized, and she made me feel comfortable knowing my things would be well taken care of. I truly appreciate her patience and professionalism. Nina went above and beyond. I highly recommend coming here and asking for her.
- VVVictorNov 26, 20255.0Good team, easy to work with
- FRFiliberto RuizNov 22, 20255.0I had an amazing experience at this storage facility! The property is secure. They staff is friendly, professional and always willing to help with any questions renting a unit was quick and easy and I feel confident that all my belongings are safe I highly recommend this location to anyone looking for reliable hassle-free storage thank you to The Assistant Manager Nina.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Aurora area in addition to nearby communities like Montgomery, Boulder Hill, Eola, Prestbury, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of S Lake St and W Galena Blvd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM for access to your storage unit.
Where is Extra Space Storage located?
Extra Space Storage is located at 232 S Lake St, Aurora, IL 60506, US.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a large selection including drive-up units, climate-controlled units, non-climate controlled units, and options for boats, RVs, and vehicles.
Can I buy packing supplies at Extra Space Storage?
Yes, Extra Space Storage provides moving and packing supplies, including boxes, available for purchase online and at the facility.
What is the difference between office, access, and gate hours at Extra Space Storage?
Office hours refer to when the Store Manager is available to assist you, whereas gate hours represent the times you can access your storage unit. Both are from 6:00 AM to 10:00 PM daily at this location.
Does Extra Space Storage offer climate-controlled units?
Yes, climate-controlled storage units are available for sensitive items, along with standard non-climate-controlled options.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
How can nearby businesses like Penske Truck Rental benefit customers of Extra Space Storage?
Customers can rent moving trucks from Penske Truck Rental nearby to facilitate moving their belongings to or from Extra Space Storage, making the process more convenient.
What nearby services are available for vehicle maintenance close to Extra Space Storage?
Nearby options include Pedroza Auto Repair and Automotive Plus for automotive repairs and oil changes, which is convenient for customers storing vehicles at Extra Space Storage.
Are there nearby amenities where I can shop or relax before or after visiting Extra Space Storage?
Yes, One Stop Grocery Store is nearby for groceries and liquor, and Foreign Exchange Brewing Company offers a brewery and beer bar to relax.