Business Details
924 E New York St, Aurora, IL
60505, United States
Certified by Aaron's • Mar 01, 2026
(630) 618-4555
Certified by Aaron's • Mar 01, 2026
https://www.aarons.com
Certified by Aaron's • Mar 01, 2026
About
Certified by Aaron's • Mar 01, 2026
Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 924 E New York St , Aurora, IL, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you
Location
Certified by Aaron's • Mar 01, 2026
Hours
Certified by Aaron's • Mar 01, 2026
Reviews
4.8
391 reviews
5 stars
343
4 stars3
3 stars4
2 stars4
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised individual employees while others reported rudeness and unprofessionalism.
Delivery Experience
Delivery staff, particularly Kendall, Randy, Fidel, and Jose, received high praise for their professionalism and efficiency.
Product Issues
Customers expressed frustration with product quality and warranty issues, particularly regarding mattresses and replacement parts.
Store Management
Negative feedback regarding store management and disorganization, with some customers feeling their concerns were not addressed.
- JJJohn JonesboroNov 4, 20251.0Don't even bother to come to this business , 3:00 pm and is close they don't answer the phone , nothing .
- MAMaricruz Argueta-FerrerAug 20, 20205.0Fidel and Jose were quick and careful with my living room set. Both very professional.
- VLVirginia LemosOct 11, 20195.0Ande did a good job
- HCHarold COCHRANJun 30, 20195.0Fantastic customer service, Andy the manager is great at working with you and making sure your satisfied! Kevin and Gus delivered our new beautiful living room set on time and provided excellent customer service in a very professional manner!
- CWCindy WitmerApr 26, 20182.0Do you have new people working for you since leaving lake street ? I absolutely hate calling in my payment anymore I wanted to get something else after this stuff was paid off but not no more I liked the group of people when you were on lake st.
Frequently Asked Questions About Aaron's
How does lease to own work at Aarons?
Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.
What is the process? How do I get started?
Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
What do I need to apply?
When you apply online at Aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• Residence information
• SSN
• Government issued ID
• Income information
• References contact information, if applicable
To apply in-store or find out your in-store Leasing Power™ at apply.aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• SSN
• Government issued ID
• Income information
• Residence Information
• References contact information, if applicable
How long will it take for my item to arrive?
Delivery times vary based on the merchandise selected. The expected delivery time will be displayed during the checkout process. If you have already completed your order, you can find the expected delivery time on the "Aaron's Order Confirmation email".
How will my merchandise be delivered?
Your local store will call you to schedule your free delivery of your merchandise at a time that’s convenient for you.
Can I track the delivery of my item?
After completing your order, we will send you a confirmation email titled "Aaron's Order Confirmation". At the top of that email is a blue "Track Order" button. If you have additional questions, please contact us at 1-888-333-3785.
Will Aaron’s move my merchandise?
Yes! While you are leasing from Aaron’s we will move your merchandise for you provided you are moving within 15 miles of your current residence.
What forms of payment do you accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
How does Aaron's Low Price Guarantee work?
If you are ever shopping and see that one of our local competitors has a lease to own deal that's lower than Aaron's, we'll be happy to offer our Low Price Guarantee. Our Low Price Guarantee promises that we'll meet or beat any local rent to own competitor's advertised total cost of lease ownership on the same item or we'll give you $100 in cash! †
What is meant by “no credit needed?”
“No Credit Needed” means that you don’t necessarily need to have any established credit history to be approved for a lease. We do check credit sources; however, we look at many other data points to make a final decision, and we regularly approve customers that other stores won’t, including customers with less than perfect credit or very little credit history.
Do I have to have a local store?
Yes, online leasing is not available in all areas. Your delivery address must be within 30 miles of a participating Aaron's store. To find your local store, please visit our Store Locator. Unfortunately, there are a few areas that we are unable to service. We rely on our stores to make your leasing experience personal and reliable. If there is not a store in your area, we could not provide the red-carpet service that you deserve.
What is Aaron's return policy?
Once your item has been delivered, you can contact your local store to schedule a time for return or pick-up as stated in your agreement. However, you will not receive a refund. But don’t forget about our lifetime reinstatement benefit; you can restart your lease anytime you like on the same or comparable value merchandise (excludes lawn equipment). See a store associate for complete details.
What is Aaron’s EZPay?
EZPay is an automatic payment system where your renewal payment is automatically paid each month, on the date you select, using your debit or credit card, so you never have to worry about missing a payment again. See your local store to sign up.
What is Aaron’s Club?
Aaron's Club is a convenient membership program that protects your lease and gives you great discounts on restaurants, shopping, health and wellness programs and more! Learn more here.
What lease ownership plans does Aaron's offer for rent-to-own items?
Aaron's offers lease ownership plans of 12, 18, or 24 months for most products, allowing flexible monthly payments to make your space feel like home.
How can I apply for a lease to own at Aaron's?
You can complete an application online at Aarons.com to shop and lease online or apply at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store. Applications can also be completed in-store.
What information is required to apply for leasing at Aaron's?
When applying online or in store, you may need to provide name, contact, residence info, SSN, government-issued ID, income information, and references if applicable.
Does Aaron's accept customers with less-than-perfect credit?
Yes, Aaron's offers approvals even with less-than-perfect credit or limited credit history by reviewing multiple data points beyond credit reports.
What delivery options are available at Aaron's Aurora store?
Delivery options include in-store pickup, curbside pickup, delivery, and same-day delivery to provide convenient service.
Can Aaron's help with moving leased merchandise if I relocate?
Yes, Aaron's will move your leased merchandise for you if you are moving within 15 miles of your current residence while leasing from them.
What payment methods does Aaron's accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
What are Aaron's store hours at 924 E New York St, Aurora?
The store is open Monday through Thursday from 10:00 AM to 7:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and closed on Sundays.
How can nearby places like Mayo Grill and Dollar Tree enhance my visit to Aaron's?
You can enjoy a meal at nearby Mayo Grill before shopping or pick up party supplies and crafts at Dollar Tree conveniently located close to Aaron's Aurora store.
Are there convenient telecom stores near Aaron's Aurora location for mobile needs?
Yes, nearby stores like T-Mobile, Boost Mobile, and Metro by T-Mobile offer mobile phone and telecommunications services close to Aaron's, useful if you want to handle mobile needs before or after your visit.
Is there a convenient Amazon Locker near Aaron's for package pickup?
Yes, the Amazon Locker - Perro is nearby, allowing easy pickup of your Amazon packages when shopping at or visiting Aaron's Aurora store.
Brand Certified Facts from Aaron's
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Certified March 01, 2026Yext Knowledge Graph
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