Store your belongings at Extra Space Storage on 2500 E Hintz Rd in Arlington Heights, IL today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, non climate controlled units available, lifts available, parking spaces, RV parking, wide drive isles, Wifi available, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff, particularly Bob and Arianne, received high praise for their helpfulness, professionalism, and friendly demeanor.
Facility Condition
The facility is generally clean and well-maintained, but issues with the elevator being out of order for extended periods have caused significant inconvenience.
Pricing Concerns
Customers expressed dissatisfaction with frequent price increases, with some feeling the rates became unreasonable after a short period.
Accessibility Issues
The broken elevator has made it difficult for customers, especially those with mobility challenges, to access their units.
Overall Experience
Many customers reported positive experiences overall, highlighting the ease of the rental process and the quality of service.
MM
Michelle
1 day ago
5.0
Dave was very helpful
JR
Jo Rari
Nov 11, 2025
5.0
Bob was great! Very helpful and answered every question I had with no problem! Highly recommend
BK
Bob Keyes
Oct 18, 2025
5.0
Great help from the staff. Easy in!
AN
Ashten Nicolas
Oct 15, 2025
5.0
Great service from Bob Z. Made it quick and easy getting everything set up.
LM
Lewis Moulakelis
Oct 9, 2025
5.0
Most professional staff I've experienced in a long time. Can't wait to move in. Josh in particular from management in Utah is a asset to the company image!!! Thanks to Bob also locally for his great customer service.
Sincerely
Lewis M.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Arlington Heights, Wheeling, Prospect Heights, Buffalo Grove, Palatine, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of E Hintz Rd and N Schoenbeck Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the operating hours of Extra Space Storage in Arlington Heights?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including drive-up access units, non-climate controlled, and solutions for vehicle, RV, and boat storage.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage provides a variety of moving and packing supplies available online and at their facility.
How do I determine what storage unit size I need?
Use the Storage Unit Size Guide provided by Extra Space Storage to estimate the space needed for boxes, furniture, and other items.
Does Extra Space Storage offer RV and boat storage solutions?
Yes, they offer outdoor, covered, and indoor storage options for RVs and boats of all sizes with flexible month-to-month leases.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa payments.
What is the address and closest intersection to Extra Space Storage?
Extra Space Storage is located at 2500 E Hintz Rd, Arlington Heights, IL 60004, near the corner of E Hintz Rd and N Schoenbeck Rd.
Are there any other storage facilities nearby Extra Space Storage in Arlington Heights?
Yes, Prime Storage is located nearby and also offers storage facility services, providing options for customers in the area.
What nearby parks can I visit before or after using Extra Space Storage?
You can visit Malibu Park or Carousel Park, both nearby, making them great places to relax before or after your storage visit.
Are there transportation services near Extra Space Storage that can help with moving?
Yes, Land Of Lincoln Limousine and Bus Transportation and Limousine and Bus Transportation are nearby, which might assist with travel or moving logistics.