Extra Space Storage

4.6
264 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage Facility
Store your belongings at Extra Space Storage on 2500 E Hintz Rd in Arlington Heights, IL today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, non climate controlled units available, lifts available, parking spaces, RV parking, wide drive isles, Wifi available, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2500 E Hintz Rd, Arlington Heights, IL
60004, United States

Hours

Reviews

4.6
264 reviews
5 stars
224
4 stars
13
3 stars
3
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Bob and Arianne, received high praise for their helpfulness, professionalism, and friendly demeanor.

Facility Condition

The facility is generally clean and well-maintained, but issues with the elevator being out of order for extended periods have caused significant inconvenience.

Pricing Concerns

Customers expressed dissatisfaction with frequent price increases, with some feeling the rates became unreasonable after a short period.

Accessibility Issues

The broken elevator has made it difficult for customers, especially those with mobility challenges, to access their units.

Overall Experience

Many customers reported positive experiences overall, highlighting the ease of the rental process and the quality of service.
  • MM
    Michelle
    1 day ago
    5.0
    Dave was very helpful
  • JR
    Jo Rari
    Nov 11, 2025
    5.0
    Bob was great! Very helpful and answered every question I had with no problem! Highly recommend
  • BK
    Bob Keyes
    Oct 18, 2025
    5.0
    Great help from the staff. Easy in!
  • AN
    Ashten Nicolas
    Oct 15, 2025
    5.0
    Great service from Bob Z. Made it quick and easy getting everything set up.
  • LM
    Lewis Moulakelis
    Oct 9, 2025
    5.0
    Most professional staff I've experienced in a long time. Can't wait to move in. Josh in particular from management in Utah is a asset to the company image!!! Thanks to Bob also locally for his great customer service. Sincerely Lewis M.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.